MiamiRecruiter Since 2001
the smart solution for Miami jobs

Internal Training & Content Developer

Company: Kaseya Limited
Location: Miami
Posted on: April 9, 2021

Job Description:

Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premise. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit Job Description JOB DESCRIPTION Due to the continued expansion of the Customer Success Organization at Kaseya, we are looking for an Internal Training & Content Developer to join our University Team in Miami. As an Internal Training & Content Developer, you are responsible for developing and conducting training programs for employees of our organization.--

  • Confers with management to define and document changes in policies, procedures, and technologies essential to internal employee understanding and success.
  • Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
  • Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
  • Selects or develops testing and evaluation procedures to be used at completion of training.
  • Conducts training sessions covering specified areas such as new employee orientation, on-the-job training, use of computers and software, apprenticeship programs, customer service, sales techniques, customer communication skills, and refresher training.
  • Tests trainees to measure progress and to evaluate effectiveness of training.
  • Reports on progress of employees under guidance during training periods.
  • Revises design of training curriculum and methods to improve effectiveness. Qualifications Minimum Qualifications
    • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
    • Solid written, verbal, and content creation skills.
    • Customer-focused with a strong track record of supporting internal employees and external customers.
    • Can conceptualize technical/functional information and transform into practical, usable, knowledge center content.
    • Ability to research, write, and edit effective content with a focus on the intended audience.
    • Ability to self-direct, self-edit, multi-task, prioritize assignments, and manage projects.
    • Technically savvy and competent with MS Office.
    • Ability to translate technical information for non-technical audiences.
    • Desire to work in a fast-paced, collaborative environment. Preferred Qualifications
      • Familiarity with IT management related applications and protocols.
      • Experience with e-learning software such as Articulate Storyline or Adobe Captivate strongly desired.
      • An understanding of adult-learning principles a plus. Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Keywords: Kaseya Limited, Miami , Internal Training & Content Developer, IT / Software / Systems , Miami, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Senior Software Engineer, CVAD Cloud
Description: Please navigate the suggestions using the tab key Enter Location Senior Software Engineer, CVAD Cloud Category Engineering Location Ft Lauderdale, Florida, United States of America Job Id R23957 We believe (more...)
Company: Citrix Systems
Location: Fort Lauderdale
Posted on: 04/12/2021

Entry Level Software Engineer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Entry Level Software Engineers in the next 4 weeks.One day someone is going to ask you where (more...)
Company: Revature
Location: Fort Lauderdale
Posted on: 04/12/2021

Technical Support Representative
Description: Skylight Processing is an established processing company that is growing rapidly. The ideal full-time candidate will assist the team with handling programming, packaging, and shipping equipment, along (more...)
Company: Skylight Processing
Location: Fort Lauderdale
Posted on: 04/12/2021

Cable Technician
Description: It's your turn to take the lead and deliver the future before anyone else. You'll introduce our customers to AT T's award-winning TV service and state of the art technology while creating a best in class (more...)
Company: AT&T
Location: Hialeah
Posted on: 04/12/2021

Software Engineer Frontend/React/D3
Description: About RBI: Restaurant Brands International Inc. RBI is one of the world's largest quick service restaurant companies with more than 30 billion in system-wide sales and over 25,000 restaurants in more (more...)
Company: Restaurant Brands International Inc. (RBI)
Location: Miami
Posted on: 04/12/2021

Software Engineer - Special Projects
Description: br We're looking for world-class software engineers to join the Special Projects team at GitHub. On this team, we work on a wide variety of projects with a high degree of ownership and at a high tempo. (more...)
Company: GitHub
Location: Miami
Posted on: 04/12/2021

CTS Technical Coordinator in Miami, FL at Lennar Homes
Description: Text LENNAR to 51893 to get started today CTS Technical Coordinator in Miami, FL at Lennar Homes The history of our Company is amazing. Lennar began in 1954, as F R Builders, co-founded by Gene Fisher (more...)
Company: Lennar USA
Location: Miami
Posted on: 04/12/2021

Cable Technician
Description: br br Job Title: Cable Technician Location: Fort Lauderdale, FL Duration: Contract to Hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the US br br Overview: TekPartners (more...)
Company: TekPartners, A P2P Staffing Company
Location: Fort Lauderdale
Posted on: 04/12/2021

Automotive Technician - Mobile
Description: Description: br WHO WE AREWrench, Inc. is the fastest growing mobile mechanic service around and has an immediate opening for a Mobile Auto Mechanic. Join a dynamic, groundbreaking team who is changing (more...)
Company: Wrench Inc
Location: Miami
Posted on: 04/12/2021

Public Mobile Notary Signing Agent / Remote
Description: Certified Mobile Notary Services is now seeking individuals who are wanting to become a public mobile notary in their local state. We will help you get certified to (more...)
Company: Certified Mobile Notary Service
Location: Hialeah
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Miami RSS job feeds