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Telecommunications Technical Writer

Company: The Judge Group Inc.
Location: Miami
Posted on: November 23, 2021

Job Description:

Location: REMOTE
Description: Our client is currently seeking a Telecommunications Technical Writer

Location: Remote

Hours: 8-5

This job will have the following responsibilities: Apply Five Moments of Need (5MoN) methodology.

Review requirements and related documents to understand and capture specific operational guidelines.
Interview Subject Matter Experts (SMEs) to determine best solution.
Create documentation solutions that support business need, and align with internal document standards, styles, and practices.
Inspect and edit own work for clarity, consistency, and conformance to requirements.
Influence others by participating in individual and group reviews and incorporate changes and improvements to documentation.
Prioritize, organize, and complete work according to deadlines.
Support ongoing process improvement and change control activities.
Display a growth mindset and manage ambiguity and uncertainty.
Qualifications & Requirements: High School Diploma/GED

2+ year instructional writing experience (task-level process documentation)
Intermediate level of experience with Microsoft Word
Technical Communications experience
Understanding some technical detail and Experience working with contact center applications.

Contact: dclaherty@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Keywords: The Judge Group Inc., Miami , Telecommunications Technical Writer, IT / Software / Systems , Miami, Florida

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