Fiber Network Service Delivery Leader

Company: NextEra Energy Resources
Location: Miami
Posted on: January 26, 2023

Job Description:

Press Tab to Move to Skip to Content Link Share this Job Fiber Network Service Delivery LeaderLocation(s): Miami, FL, US, 33134 Company: NextEra Energy Requisition ID: 68029 -Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today! - Position Specific Description Smile; you've found us! At NextEra Energy, Inc. our people are our greatest asset and we are looking to grow our Network Engineering team. -This position will be an integral part of our Network Operations team, which maintains the enterprise network infrastructure that supports NextEra Energy and its subsidiaries - Florida Power & Light (FPL) and Nextera Energy Resources (NEER) and Nextera Energy Transmission (NEET).If you understand the importance of fiber light levels, can read an OTDR and packet capture, enjoy being technically challenged and have experience using products from Nokia, Ciena, Fujitsu, Cisco with a deep understanding of optical, transport and MPLS networking you may be the perfect fit for our team. The position reports directly to the IT Technology Manager within the Infrastructure Operations Center (IOC) as a Fiber Network Service Delivery Leader (SDL). In this position you will work with some of the brightest minds in the clean energy and utility industry as they work to ensure NextEra is the largest and most capable clean energy provider in North America and the best electric utility in the world.
This role is responsible for assisting with the design and leading the IOC team for the operational support of our fiber optic network and all it's support processes, maintenance and documentation of our enterprise dark fiber optical transport network infrastructure to meet deliverables of our day-to-day network operational activities. You will be engaged with other internal SDLs within a Fusion Center environment at times for network outages related to fiber transport. The leader in this role work directly will work with management, project managers, Power Delivery, and business to ensure that projects are successfully delivered and turned over to the IOC in 100% operational status to maintain. In addition, they act as an escalation point for issues that are encountered in our 24x7x365 environment to ensure the availability and performance of our systems is maintained. This leader will be repsonbile for our Circuit inventory, Nokia NSP, OSPInsight and all IOC fiber optic processes that will need to be delveloped and ensure that all documentation is accurate and up to date and our infrastructure remains secure at all times. Must be able to communicate and provide support staff training where required. This role requires a specialized depth and/or breadth of expertise that can interpret internal or external business IT issues and recommend best practices to resolve complex problems and fiber cuts and outages with various vendors and carriers.This role will help lead a team of level 2 and level 3 network operations engineers into the future of our fiber optics transport support providing critical network transport services and maintain optimal availability with detailed documentation. Some travel will be required and to produce performance and compliance reports, will participates in the change management processes, ensures that our network documentation is up to date and accurate and continuously improves the monitoring capabilities of our systems.

• Strong knowledge of information technologies and telecommunications.
• Experience with Data, Voice and Wireless Networks including routing and switching and Optical/CWDM/DWDM platforms. Nokia 7705 SAR-8 & 7750 platform experience required, All Cisco platforms required.
• Responsible to work on strategic and tactical turnover plans and processes with projects and engineering for IOC support for optical telecommunications network facilities including fiber optics, optical backhaul and data communications equipment including transport of Power Delivery communications systems.
• Responsible to train the IOC on the development and compliance of these engineering standards including documentation, Product, lifecycle projects, and new design turnover packages. -
• Responsible for providing supplemental engineering service to the IOC for the enterprise network infrastructure.
• Responsible for developing and participation in the successful completion of IT Infrastructure initiatives and appropriate Telecommunications / Information Technology initiatives.
• Responsible for assisting in the management and prioritization of work load to meet budgets for transport, wired and wireless network improvements in concert with related network planning. -
• Responsible for providing IOC Tier 2 /3 level support/ maintenance.
• Experience with telecommunications transport and wireless systems including Optical, Microwave, Cellular, and SCADA systems.
• Knowledge of professional certificates/licenses including FCC would be preferred.
• Proficient with standard computing applications with technical skills in documentation tools (drafting, as-built, prints, etc.)
• Knowledge of Federal Communications Commission rules and regulations a plus.
• Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
• Ability to communicate and work with all levels of management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels of the organization.
• Understand engineering/analysis/design discipline and methodology.
• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments and SLA's.
• Ability to negotiate with and influence others - internally as well as vendors.
• Ability to build relationships and work in a team atmosphere. -
• Ability to provide and accept feedback.
• Strategic thinker that can embrace, influence, and lead change.
• Strong analytical and troubleshooting skills.
• Self-motivated with the ability to effectively manage multiple people and project responsibilities simultaneously.
• Team-oriented with a strong work ethic. -
• Performs other job-related duties as assigned.Preferred Qualifications
  • Bachelor's Degree -
  • Preferred Certification a Plus - Nokia NRSI, or SRA, Cisco CCNP, CCDP or CCIE
  • Experience 7 + years of relevant industry experience with IT Technology and Security Standards including optical transport technologies, large enterprise and/or utility Cisco and Checkpoint networking and in-depth knowledge of current network hardware and protocols.
    -Job OverviewThis position establishes strategy, develops business plans, and oversees and leads in the design, development and implementation of technology solutions to meet business needs. Leaders in this role provide leadership and oversight to manage performance and results in one or more Information Technology (IT) disciplines. Individuals will be accountable for the reliability, performance, security, and continuity of IT systems and supported business processes.Job Duties & Responsibilities
    • Provides leadership, influence, vision, and direction to the organization to contribute to achieving the company's goals
    • Works with IT leaders to develop overall IT strategy in alignment with business strategy
    • Oversees value stream by focusing on cost and risks of technology portfolio to meet business needs
    • Supports and fosters innovative technologies to deliver new ideas that enable business transformation
    • Ensures high levels of ongoing system and application performance in production environments
    • Oversees development of processes and tools to automate code releases from development to operations (DevOps)
    • Attracts, develops and retains a high-performing and diverse team
    • Establishes and drives technology roadmaps that align with current and future business needs
    • Manages third party technical and outsourcing relationships to deliver project and operational support objectives
    • Ensures technology processes are conducted in line with applicable standards and company policies
    • Performs other job-related duties as assignedRequired Qualifications
      • High School Grad / GED
      • Bachelor's or Equivalent Experience
      • Experience: 7+ yearsPreferred Qualifications
        • Bachelor's Degree
        • Supervisor/Management Experience: 2+ yearsEmployee Group: Exempt
          Employee Type: Full Time
          Job Category: Information Technology
          Organization: Florida Power & Light Company -
          Relocation Provided: Yes, if applicableWhere permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment. NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information. #LI-WS1 -

Keywords: NextEra Energy Resources, Miami , Fiber Network Service Delivery Leader, IT / Software / Systems , Miami, Florida