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IT Product Manager

Company: Kforce
Location: West Palm Beach
Posted on: April 18, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client seeking an IT Product Manager in West Palm Beach, Florida (FL).

Responsibilities:



  • Will work directly with all business units utilizing a new public safety application suite, as well as work with vendor and manage activities and communications with management and staff
  • Primary duties are working with the vendor on RMS (Records Management System), Jail Management System, CAD (Dispatch) and Mobile systems
  • Release management, including identifying new functionality and configurations to the system
  • Manage new deployments with system as well as change management and integration efforts with current systems
  • Will also coordinate training and testing software updates and new feature releases, and establish rules and processes
  • Act as the liaison between Program Manager, Operations and various business units to ensure that consistent and timely information is provided throughout the project implementation and lifecycle of product post implementation
  • Report and escalate to management as needed
  • Provide data analysis and coordinate testing efforts
  • Make recommendations for process improvement
  • Document current processes and involved systems
  • Process improvement opportunities
  • Review and understand product and business unit requirements
  • Process requirement gathering and documentation
  • Document system dependencies and interfaces
  • Track upcoming system changes and review with stakeholders
  • Interface with Project managers and system engineers
  • Provide guidance for development of testing and training materials/scripts
  • Validate that business unit requirements are being met

    REQUIREMENTS:


    • 5+ years of experience in software implementation in large enterprise
    • 5+ years of experience in systems integration
    • 5+ years product/project management experience
    • Change management process experience; Testing/Validation/CAB Presentation and Review


      Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce, Miami , IT Product Manager, IT / Software / Systems , West Palm Beach, Florida

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