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Help Desk Analyst I

Company: Robert Half Technology
Location: Fort Lauderdale
Posted on: November 11, 2019

Job Description:

If you want to work as a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Wholesale Distribution - Dur Goods industry, Robert Half Technology might have the job for you. You'll love this job if you are a creative with a talent for solving both routine and unique problems. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Fort Lauderdale, Florida area and is a short-term temporary-to-full-time opportunity. What you get to do every day - Provide service on technical help tickets submitted via phone, email, and walk-ups - Offer IT support for operating systems, productivity software, and a variety of other applications used internally - Independently investigate and implement solutions to technical issues - Spot recurring technical issues and deploy solutions to address the root of the problems- Basic networking concepts - IT support ticketing system experience highly valued - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications - Working knowledge of user administration and bug fixing in a client server environment - 1+ years of prior experience - Knowledge of Microsoft Office - Comprehensive knowledge of Active Directory - Strong familiarity with printers - provided by Dice

Keywords: Robert Half Technology, Miami , Help Desk Analyst I, IT / Software / Systems , Fort Lauderdale, Florida

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