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Inbound CSR

Company: Global Channel Management, Inc.
Location: Hollywood
Posted on: February 16, 2020

Job Description:

Inbound Customer Service Representative needs 1-3 years progressive customer service and sales experience with consultative selling techniques. Inbound Customer Service Representative requires: Word, Excel and Outlook Sales call center Inbound Customer Service Representative duties: Answer inbound calls and provide excellent customer service related to new or existing orders including but not limited to order status, payments, shipment tracking, invoices, products and/or services questions, personalized orders, account status Manage every call for immediate resolution of the customer request whenever possible Document issues and own follow-up on customer problems or requests that require further investigation to resolve

Keywords: Global Channel Management, Inc., Miami , Inbound CSR, Other , Hollywood, Florida

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