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IT Support II

Company: Robert Half
Location: Miami
Posted on: March 28, 2020

Job Description:

Description Robert Half Technology's is seeking full-time Desktop Support personnel for our clients. If you are an eager self-starter with strong problem-solving skills and a passion for working in a varying innovative environments, you will thrive in this position. Responsibilities Identify, configure, test, diagnose, maintain, monitor and resolve first-, second- and third-level problems for end-users' workstations, laptops, mobile devices, terminal services, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in officefield environment communicate solutions to end-users effectively. Receive and respond to incoming calls, pages, andor e-mails regarding PC andor hardware problems. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. May require after-hours support for IT related needs. Liaise with, and provide training and support to, end users and staff on computer operation and other issues. Requirements Requirements Must demonstrate EXCELLENT writtenverbal interpersonal communication skills (to internal teamcustomerexternal facing audience) Enterprise level experience Microsoft Office 365 Migration experience Hands on experience working with 1500+ End Users Hands on experience with Windows 7, 8 and 10 operations and troubleshooting Proficiency in planning, deploying, and maintaining new Microsoft Office 365 solutions Must have email migration experience 3 - 5 years of IT Desktop Support work experience Certifications Required CompTIA A+ , Network+ ,MCP (A PLUS) Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Miami , IT Support II, Other , Miami, Florida

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