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Lead Host/Hospitality Supervisor Job Description:
We are a busy restaurant and have an open role for Lead
Host/Hospitality Supervisor. You will supervise the Host/Hostess
team and report directly to Mangement. Strong hospitality
background is required, along with the ability to lead others. In
addition, you will greet guests as they enter and show them to
their table or waiting area. You will also engage with guests to
ensure their meal is as good as it should be. To do well in this
role you should be comfortable standing for long periods and
managing a very busy shift.
Supervise and train Host/Hostess team.
Work directly with Management and Ownership to implement new
Hospitality driven initiatives for improving the Guest
Work directly with Events team to assist with high profile
events and private parties.
Greeting guests as they enter, and putting them on a waiting
list as necessary.
Providing guests with menus and answering any initial
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table
rotation in mind so that servers receive the right number of
Engaging with guests to ensure they're happy with food and
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering
A knowledge of the menu.
Helping out with other positions in the restaurant as
3+ years of Hospitality/Restaurant experience.
Strong leadership and training experience.
High school diploma or equivalent preferred.
Ability to provide top notch customer service in a fast-paced
A positive attitude and ability work well under pressure with
all restaurant staff.
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of
Able to safely lift and easily maneuver trays of food when
Willing to follow instructions and ask questions for
clarification if needed.
Able to handle money accurately and operate a point-of-sale
Able to work in a busy restaurant environment.
Experience with SevenRooms a plus.
Cafe La Trova is seeking highly-motivated and
talented individuals who have a passion for hospitality.
Individuals must exhibit a deep respect for learning and the
ability to thrive in a teamwork based environment. Candidates must
be committed to becoming the best at one’s profession and who are
fulfilled by the essence of a service based culture. You will be
empowered to deliver hospitality in every facet of your work
experience. As a Cafe La Trova team member, you will
represent the core values of our organization.
Does the opportunity to be part of a growing brand excite you?
If so, we encourage you to learn more about becoming a part of our
team of hospitality professionals. We are h iring
Front-of-the-House and Back-of-the-House positions .
Full & Part time positions available
Online scheduling system that allows you to cover, pick up and
swap shifts from your phone
Professional, structured, & positive working environment