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Systems Engineer

Company: ChenMed
Location: Miami
Posted on: September 13, 2020

Job Description:

ChenMed is transforming healthcare for seniors. We provide big answers to big problems in health care delivery. ChenMed is a full-risk primary care market leader with an innovative philosophy, unique physician culture and end-to-end customized technology. These things allow us to provide world-class primary care and coordinated care to the most vulnerable population moderate- to low-income seniors who have complex chronic diseases. Through our innovative operating model, physician-led culture and empowering technology, we are able to drive key quality and cost outcomes that create value for patients, physicians and the overall health system. Our model allows us to practice medicine the way it should be practiced. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients face time during each monthly appointment and help foster stronger doctor-patient relationships. Our model also drives and enhances compliance with treatment plans. As a result of our efforts, our patients realize lower hospital admissions. Their overwhelming response to our approach is reflected in our aggressive, organic growth and net promoter scores in the low to mid 90s, which is unheard of in any industry. Read more about our results and the value of the ChenMed model. As a company, we are making a difference in the lives of seniors and the health care system overall. Essential_Job_Duties/Responsibilities * Manages and monitors all infrastructure and system installations, including configurations, testing and maintenance. * Creates and manages Infrastructure as Code (IaC) capabilities for internally developed applications. * Maintains, provisions and troubleshoots systems hardware platforms (servers, NAS devices, SANs, etc.) ensuring the highest levels of systems and infrastructure availability. * Crafts custom scripts to increase automation and reduce required human interaction. * Conducts high-level root-cause analysis for service interruption and establishes preventive measures. * Develops infrastructure to incorporate latest technology best practices and improve operational performance. * Monitors and tests application performance for potential bottlenecks, identifies possible solutions and works with developers to implement those fixes. * Documents work performed and communicates with stakeholders via email and the service management platform. * Creates and maintains standard operating procedures and knowledge bases. * Participates in the IT Engineering on-call support rotation. * Performs other duties as assigned and modified at manager s discretio Knowledge,_Skills_And_Abilities * Solid business acumen and acuity * Advanced Cloud experience, preferably in AWS * Advanced scripting skills (e.g., shell scripts, Perl, Ruby, Python) * Advanced networking as it pertains to systems integration knowledge (OSI network layers, TCP/IP) * Advanced experience in the administration and performance tuning of application stacks * Highly-developed understanding of either Windows or Linux Operating Systems * Advanced understanding of servicing computer hardware, both client and server * Advanced understanding of networking as it pertains to systems integration, computer and storage interaction and setup * Advanced understanding of client/server and web applications * Understanding of scripting and automation * Developed understanding of DevOps practices * Ability and willingness to quickly adjust priorities as business needs shift * High level of conceptualization, analytical, logic, and reasoning skills * Ability to ensure that a remarkable level of customer service is provided at all times * Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Ability and willingness to travel locally, regionally and nationwide up to 10% of the time * Spoken and written fluency in English * This job requires use and exercise of independent judgment At ChenMed, If you are an innovative, entreprenuerial minded, over-achiever who is extremely passionate in helping people and revolutionizing Healthcare again, we are that dynamic and exciting company you are looking for! After applying, we encourage you to "follow" us on LinkedIn (ChenMed) as well! This way you can stay informed and up to date on what s happening around ou organization and start your path to becoming part of our FAMILY! Education_And_Experience_Criteria * BA/BS degree in Computer Science, Engineering or a closely related IT fields OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required * A minimum of 5 years experience providing technical support in a corporate environment, working within a dedicated, multi-tier technical team required * A minimum of 3 years experience managing and monitoring systems in a enterprise environment required * At least 1 professional level certification (MCSA, LFCS, etc.) or higher preferred * Experience using a service desk platform (ITSM or trouble ticket system) Show moreShow less

Keywords: ChenMed, Miami , Systems Engineer, Other , Miami, Florida

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