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Director of Engineering Requisition ID 2020-11098 Category
Engineering Job Location US-FL-Miami Property Hilton Cabana Miami
Beach Highgate Hotels Highgate is a premier real estate investment
and hospitality management company widely recognized as an
innovator in the industry. Highgate is the dominant player in U.S.
gateway markets including New York, Boston, Miami, San Francisco
and Honolulu. Highgate also has a key presence in Barcelona.
Highgate’s portfolio of global properties represents an aggregate
asset value exceeding $10B and generates over $2B in cumulative
revenues. The company provides expert guidance through all stages
of the hospitality property cycle, from planning and development
through recapitalization or disposition. Highgate also has the
creativity and bandwidth to develop bespoke hotel brands and
utilizes industry leading proprietary revenue management tools that
identify and predict evolving market dynamics to drive out
performance and maximize asset value. With an executive team
consisting of some of the industry’s most experienced hotel
management leaders, the company is a trusted partner for top
ownership groups and major hotel brands. Highgate maintains
corporate offices in London, New York, Dallas, and Seattle.
Location Hilton Cabana Miami Beach is a brand-new oceanfront
hotel that debuted on Miami Beach in June 2014. This upscale, Art
Deco style ten-story hotel is located on famous Collins Avenue at
63rd Street and includes Cabana style buildings and 119 feet of
beach front property – offering direct access to the Atlantic
Ocean. Convenient to all that South Florida has to offer, the hotel
offers 231 brand-new guestrooms with modern amenities plus chic
Employment Status Full-Time Overview The Director of Engineering
is responsible for all administrative, financial and operating
aspects of the hotel as they directly relate to the engineering
division. He/she is responsible for the safe and profitable
operation of the hotel.
Responsibilities Supervise and train all Engineering staff in
Customer Service, Empowerment, Standard Operating Procedures and
Loss Prevention Standards.
Create, approve and post all Engineering staff schedules
according to Highgate Hotel standards.
Create and adhere to annual budget for department.
Develop financial forecasts and actively participate in monthly
profit/loss review meetings.
Develop and implement plans to maintain property, equipment,
grounds and other assets in an acceptable state of repair.
Ensure the hotel is in compliance with all local, state and
Create and implement a preventative maintenance program for all
Ensure that all emergency and life safety equipment and systems
are inspected, tested and certified per Highgate Hotel
Ensure that room maintenance requests are handled in a prompt
and courteous manner.
Follow up on all alarms immediately to determine the exact
location and cause. Determine emergency status and report findings
to Front Desk. Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure
problems are identified and corrected in a timely manner.
Ensure compliance with the Americans Disabilities Act (ADA).
Administer all vendor contracts controlled by the engineering
Support and participate in all Highgate Hotel programs.
Lead and participate in Highgate Hotel Safety Committee.
Qualifications At least 5 years of progressive facilities
management experience in a hotel or a related field; or a 4-year
college degree and at least 1 year of related management
experience; or a 2-year college degree and 3 or more years of
related management experience.
High school diploma or equivalent required.
Stationary Engineer’s license if required by local code.
HVAC, electrical, plumbing, boiler operations and general
maintenance skills required.
Long hours sometimes required.
Heavy work – Exerting up to 100 pounds of force occasionally,
and /or 50 pounds of force frequently and/or up to 20 pounds of
force constantly to lift, carry, push, pull or otherwise move
Travel related to company business sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions
to meet deadlines.
Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
Maintain high standards of personal appearance and grooming,
which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
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