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Claims Specialist

Company: SROA Capital
Location: West Palm Beach
Posted on: September 16, 2020

Job Description:

Claims Specialist--Become the newest member of our exciting team at Storage Rentals of America (SROA) as we redefine self-storage!Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 140 locations across 10 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers.At Storage Rentals of America, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within.--DESCRIPTIONReporting to the VP of Operations, the Claims Specialist will work with field operations, customers, and tenant insurance vendors after a customer has reported a potential Insurance claim. The Claims Specialist will also maintain our customer database and assist with other duties.Description:Assist tenants with initiating insurance claims.Review claim documents to determine coverage eligibility.Provide efficient customer service by promptly responding to all claim inquiries.Review claims document to ensure correct documents have been submitted.Communicate with customers on expectations, updates, and claim status.Work with property management, field leadership, and tenant insurance vendors to coordinate claims documentation.Investigate and report on all general liability, auto and property claims.Maintain customer service database and validate customers deposits.Reviews insurance billings against claims data to ensure invoice accuracy.Prepares reports by collecting, analyzing, and summarizing information.Maintain compliance with all company policies and procedures.Worked on special projects as assigned and provide assistance to VP of Operations.Perform related duties as assigned by supervisor.--POSITION REQUIREMENT:Education HS Education required / College degree preferred2 years of experience with insurance claims or in an insurance related positionExcellent customer service skillsProficient in Microsoft Word (Excel, Outlook, PowerPoint)Computer savvy (willingness to learn new systems)Detail oriented; strong analytical and communication skillsAbility to quickly establish trust and rapport with field operations & drive results.Education HS Education required / College degree preferred2 years of experience with insurance claims or in an insurance related positionExcellent customer service skillsProficient in Microsoft Word (Excel, Outlook, PowerPoint)Computer savvy (willingness to learn new systems)Detail oriented; strong analytical and communication skillsAbility to quickly establish trust and rapport with field operations & drive results.SROA Offers:Competitive hourly pay with bonus potentialMedical/Dental/Vision CoverageGenerous 401(k) matchPaid Time OffLearning and development opportunities to maximize your potential.Great CultureOpportunity to work independently--We are an equal employment opportunity employer.

Keywords: SROA Capital, Miami , Claims Specialist, Other , West Palm Beach, Florida

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