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Solutions Architect

Company: Confidential
Location: Miami
Posted on: January 15, 2021

Job Description:

Looking to work in a fast-paced and challenging environment? Our company serves over 20 countries and is seeking a talented Solutions Architect to join our team. The Solutions Architect plays a meaningful role in building long-term business relationships with clients. This role plays an integral part of the sales team to drive the adoption of our services to meet our sales and revenue goals by closing enterprise opportunities within accounts by building deep, consultative technical relationships with your customers, effectively becoming a trusted adviser.--A Solutions Architect is comfortable presenting company---s value proposition, technologies, strategy, and product roadmaps to all levels including executives, technical management, and technical engineers.
Majority of time is spent at the customer's premises or on conference calls consulting, selling, and supporting highly complex company products, services, and solutions. Provides technical support in sales presentations, product demonstrations of company products and services. Leads the technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues, and priorities. Formulates responses to customer inquiries/questions concerning a highly complex system. Design technical solutions involving new and emerging technologies. Requires extensive knowledge of company products and services. Assists in developing less experienced peers.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Meeting with customers and engaging in sales activities at the customer's site.
  • Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.
  • Traveling to and from the customer's premises for the purpose of engaging in sales activities
  • Providing subject matter expertise regarding technical issues relating to sales
  • Advising customers on suitability of products based on technical needs
  • Preparing proposals, presentations, or bids, including developing pricing
  • Developing strategic plans related to the customer and the proposed solutions/sales
  • Researching and developing customer solutions with external partners, including design and engineering
  • Researching customer business and industry to identify new sales opportunities
  • Work with the Account Executive (AE) to ensure the services offered to align with the overall account strategy
  • Participate in periodic performance reviews to identify pain points and propose alternative solutions
  • Partner with business leaders to provide expert technical advice and influence strategic decision making
  • Facilitate technology strategy, requirements and architecture conversations between stakeholders
  • Must participate in sales forecast for designated customers
  • Lead Proofs-of-Concept (POCs) and evaluation of results
  • Participate in account planning activities
  • Ensure a holistic customer approach
  • Must be able to articulate roadmaps from "as-is" to "to-be" scenarios.
  • Collaborate with critical input in drafting contract terms and conditions
  • Participate in RFPs processes, non-standard requirements, and renewal of existing services.
  • Build and maintain customer relationships
  • Meet or exceed your revenue targetsQualifications, Education, and/or Experience:
    • B.S. Electronic Engineering or Telecommunications (Master preferred)
    • 5+ years of experience in Telecom/IT complex solution sales
    • Experience managing complex business relationships in multicultural environments
    • US experience
    • Analytical, Self-Driven, Energetic, Team worker, Creative, Customer Focus.
    • Ability to manage customer's expectations and communications.
    • Excellent oral and written communication skills, as well as excellent presentation skills.
    • Proven experience in complex solution sales
    • Experience with SD-Wan, MPLS, and DIALanguage Skills: Bilingual preferred (English and Spanish)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Keywords: Confidential, Miami , Solutions Architect, Other , Miami, Florida

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