Customer Service Representative
Company: HomeTeam Pest Defense
Location: West Palm Beach
Posted on: January 15, 2021
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Job Description:
At HomeTeam, we put people first.We make sure HomeTeamers have
the tools, support, and training they need to deliver a delightful
experience to every customer. Our friendly, warm work environment
means great work gets recognized and rewarded. If you take pride in
going above and beyond to make a customer smile, you could be
HomeTeam's next all-star player.As a Customer Service
Representative, you can expect to:* Providing exceptional customer
service consistent with HomeTeam Pest Defense service standards and
metrics* Providing information to prospective customers, initiating
new service and properly setting up customer accounts* Maintaining
good customer relationships* Escalating appropriate inquiries or
problems to mangers* Able to resolve customer inquiriesThere's
plenty of perks too! HomeTeamers enjoy:* Comprehensive benefits
package including medical, dental, vision & life Insurance* 401(k)
plan with company match,--employee stock purchase plan* Paid
vacation, holidays, and--sick leave* Employee discounts, tuition
reimbursement, dependent scholarship awards* HomeTeamer discounts*
An opportunity to advance within the company* Recognition for a job
well done* A friendly work environment* Employee referral bonuses*
The opportunity for professional growth and respect that comes from
working for an industry leaderWhy HomeTeam?* HomeTeam Pest Defense
is the #1 pest management company providing service to homebuilders
and the 3rd largest residential pest control company in the United
States.* The company has exclusive technology with its unique
Taexx-- built-in pest control system during a home's construction.*
As the industry leader, we value PEOPLE, PROGRESS and
PROFESSIONALISM* The Pest Management Industry is growing - and is a
recession resistant line of business* HomeTeam is financially
stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL),
headquartered in Atlanta, GAAre you ready to join the
(Home)Team?Requirements: We require the ability to pass a drug
screen. Candidates must meet the job requirements and perform job
duties with or without accommodations.Additional context: Phone,
email, mail, social media, customer, customer service, time
management, communication, product, service, product knowledge,
satisfactionExperiencePreferred* 1 year(s): Ability to work in the
independently * 1 year(s): Customer service experience
EducationRequired* High School/GED or betterSkillsRequired*
Self-Direction* Organizing* Multitasking* Microsoft Office*
Customer Service* Computer* CommunicationBehaviorsRequired*
Dedicated: Devoted to a task or purpose with loyalty or integrity*
Team Player: Works well as a member of a group* Detail Oriented:
Capable of carrying out a given task with all details necessary to
get the task done wellPreferred* Enthusiastic: Shows intense and
eager enjoyment and interest* Loyal: Shows firm and constant
support to a causeMotivationsRequired* Job Security: Inspired to
perform well by the knowledge that your job is safe* Self-Starter:
Inspired to perform without outside helpPreferred* Goal Completion:
Inspired to perform well by the completion of tasks* Work-Life
Balance: Inspired to perform well by having ample time to pursue
work and interests outside of workEqual Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)Job Requirements:See job description
Keywords: HomeTeam Pest Defense, Miami , Customer Service Representative, Other , West Palm Beach, Florida
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