Support Associate I

Company: Assurant, Inc.
Location: Miami
Posted on: February 25, 2021

Job Description:

We specialize in delivering extended protection programs and support services that strengthen customer loyalty, deliver a memorable experience and generate sustainable profit. "A deep commitment to social responsibility impacts everything we do" "Find Out More" Working with integrity & innovation to protect what matters most Whether you are a customer looking for help with your policy or a business wanting to learn more about our solutions, we are here to help. Support Associate IApply Location Miami, Florida Requisition Number R-88566 The Support Associate will ensure the efficient flow of insurance documents to other departments in the center.--This is done by scanning insurance documents into a variety of imaging and claims systems and entering indexing data into those systems. Associates must review and enter data accurately while working in a fast-paced environment, under supervision and from detailed verbal and/or written instructions.This position will be required to work onsite at our Miami office located at 11222 Quail Roost Drive, Miami, FL 33157 Key Responsibilities: Imaging/Scanning/Indexing - 60%

• Operate computerized scanning machinery and programs to scan files into imaging systems
• Operate computerized film retrieval machinery to retrieve documents for numerous departments, remote locations and audits--
• Use various computer programs to research, index and route claim documents and digital photos to appropriate areas and queues via imaging systems
• Research and identify products, customer/client information and claims in the computer system Mail Handling - 30%
  • Open, prep, identify, sort and batch all incoming mail based on product, exceptions and priorities
  • Oversee mailing outgoing correspondence to accounts, insureds, members and claimants
  • Prepare small to medium volume outgoing mass mailing projects by printing letters, folding and inserting letters into envelopes--
  • Distribution of incoming letters, parcels, & express packages to correct areas and individuals; preparation and collection of outgoing letters, parcels, & express packages
  • Record data in mail control logs General Office - 10%
    • Basic filing of paper and electronic documents
    • Archive retention/destruction of paper and electronic documents per the Record Retention Schedule
    • Assemble data, documents or other items for reports and projects
    • Maintaining office supply inventory of printer paper, ink, toner and envelopes
    • Perform simple equipment maintenance - clear paper jam, replace ink cartridge, adjust settings
    • Place requests for routine and break/fix equipment maintenance Minimum Qualifications:
      • Minimum of one year general experience in an office setting.
      • Has some knowledge or experience with common office and computer equipment such as a:multi-function printer/copier/scanner; personal computer: fax machine
      • Experience working with a Microsoft Windows PC
      • Basic knowledge of Microsoft Word, Excel and Outlook
      • High School graduate or equivalent
      • Ability to learn quickly, interpret instructions and have initiative
      • Ability to meet production goals in a fast-paced environment
      • Detail oriented and organized with a high degree of accuracy. Apply You do not have any recently viewed jobs Sign up for job alerts Join our talent network and get Assurant news and job alerts delivered to your inbox. Email Interested In Enter a category, a location or a category/location pair and click "Add." Category Location
        • Administrative, Miami, Florida, United States Remove Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice. I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year. Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state or local law. Accessibility Statement If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Accessibility@assurant.com . We take the privacy and security of prospective employees very seriously and are actively working to combat employment scams. To protect your personal information, here are a few things you should know about our talent acquisition process:
          • Assurant never asks employees or prospective employees to send money.
          • Assurant does not ask for banking information from prospective employees.
          • We will only email you from email addresses that end in "assurant.com". Please check the spelling of email senders carefully.
          • Written offers are communicated exclusively through our applicant tracking system, Workday. We do not extend unsolicited offers to candidates who have not applied for a position or gone through our recruiting process.

Keywords: Assurant, Inc., Miami , Support Associate I, Other , Miami, Florida