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Company: CareerSource Palm Beach County
Location: West Palm Beach
Posted on: February 25, 2021

Job Description:

A social services agency serving Palm Beach County is currently seeking two Community Technology Navigators--to work in targeted communities in West Palm Beach and Riviera Beach.The Community Technology Navigator--(CTN) will work in a specific target community to assist and support the community and residents' journey to digital self-sufficiency and will facilitate community driven solutions to ensure residents have equitable access to technology, the skills and abilities to use technology effectively, and the opportunity to participate in online systems. The CTN will develop working relationships among local residents, providers, and anchor institutions as a trusted partner to deliver technology solutions to vulnerable households in a culturally competent manner. The CTN provides support directly to residents in one-on-one and group settings and may be provided in-person, over the phone, via email, text, video call, and additional methods as necessary. After assessing individual technology needs, the CTN will help connect families and households with available solutions in close coordination with local and county partners.QUALIFIED CANDIDATES WILL HAVE:--- High school diploma, Bachelor's degree preferred, may exchange years of education with years of experience.--- Minimum two (2) years' experience in IT Support (Tier II or III) or Network Administration.--- Bi-lingual in English and Spanish or Creole is a plus.--- Possess effective computer skills & communication skills with a focus on customer service.--- Flexibility in work hours, including evenings and weekends.Salary: $35k-$45k/yr, plus benefits. Why should you apply? ***Our FT positions come with great benefits: paid vacation, personal & sick time, and paid holidays (holidays include a week from Christmas to New Year). FT staff also receive subsidized medical, dental, vision, life, & disability insurance.***

Keywords: CareerSource Palm Beach County, Miami , Navigator, Other , West Palm Beach, Florida

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