Bartender
Company: Morada Bay Beach Cafe
Location: Islamorada
Posted on: April 10, 2021
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Job Description:
Description:
Located in the heart of the Florida Keys, and embodying the essence
of a tropical paradise and island escape, the Morada Bay beach cafe
beckons guests to relax, "be yourself", and create treasured
memories with family, friends, or colleagues. Its fresh
sophistication - evoking the textures of its environmentally
diverse surroundings - complements the spirited tradition of
barefoot elegance, genuine service and warm hospitality that
personifies this legendary island. Its lush palm-fringed grounds,
contemporary island dcor, and diverse coastal cuisine will continue
to define Morada Bay beach cafe as a destination for both leisure
and business, and champion its storied reputation as the pioneer of
luxury dining in the Florida Keys.
I. Job Summary
The Bartender serves guests at any of the Cheeca Lodge & Spa bar
locations and ensures guest delight.
II. Job Responsibilities
Guest Service Management
Greet and make all guests feel welcomed.
Use the guest's name at least three times during the
interaction.
Ensure guest satisfaction by engaging in conversation.
Understand and answer all questions pertaining to beverage and menu
offerings.
Take drink and food orders from guests and servers, and process in
a timely manner.
Remain attentive to guests, adhering to or exceeding service
standards.
After taking payment, thank the guest and ask if there is anything
else that the guest might want.
Present a clean and professional appearance at all times.
Maintain a friendly, cheerful and courteous demeanor at all
times.
Ensure guest satisfaction by responding to guest inquiries with
accurate information and a positive attitude.
Promote hotel amenities and services to guests using personal
knowledge and effective selling techniques.
Welcome and effectively resolve guest questions, issues and
complaints with supervisor assistance as needed.
Be continually aware of, and maintain, the highest standards of
safety and hygiene.
Bar Management
Open bar, stocking as outlined in the bar inventory. Close bar
according to bar closing procedures.
Maintain cleanliness and orderliness of bar to provide the best
appearance possible.
Maintain cleanliness standards in order to satisfy local health
department and State Board of Health requirements.
After the shift is over, log any guest or bar issues that
occurred.
Lock all liquor cabinets, doors, coolers at the end of the p.m.
shift.
Financial Transactions
Control allocated guest checks by following established check-use
procedures and legibly documenting all required information as
guest orders are taken and processed.
Post beverage charges and compute final guest check.
Handle cash, credit card, currency conversions and other financial
transactions.
Receive proper payment from guest and ensure accuracy of guest
check and method of payment.
Ensure the security of guest payment information.
Perform other duties as assigned.
Keywords: Morada Bay Beach Cafe, Miami , Bartender, Other , Islamorada, Florida
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