Hostess / Host
Company: Pierre's Restaurant
Location: Islamorada
Posted on: April 10, 2021
|
|
|
Job Description:
Description:
Located in the heart of the Florida Keys, and embodying the essence
of a tropical paradise and island escape, the Pierres restaurant
beckons guests to relax, "be yourself", and create treasured
memories with family, friends, or colleagues. Its fresh
sophistication - evoking the textures of its environmentally
diverse surroundings - complements the spirited tradition of
barefoot elegance, genuine service, and warm hospitality that
personifies this legendary island. Its lush palm-fringed grounds,
contemporary island dcor, and diverse coastal cuisine will continue
to define Pierres as a destination for both leisure and business,
and champion its storied reputation as the pioneer of luxury dining
in the Florida Keys.
I. Job Summary
As the first person to greet and welcome guests, the restaurant
host is a critical link to guest satisfaction. The host greets and
seats guests while coordinating guest reservations and responding
to inquiries in an efficient, courteous, and professional manner
that results in maximum satisfaction. This person should be very
comfortable interacting with guests and potential clients in a
highly professional manner.
II. Job Responsibilities
Guest Service
-Attend team briefings.
-Greet and make all guests feel welcomed to the restaurant.
-Use the guest's name at least three times during the
interaction.
-When seating guests, pull out at least one chair, hand the guests
the menus closed, and present the menu and wine list to the assumed
host.
-As the guest leaves, thank the guest for visiting the
restaurant.
-Present a clean and professional appearance at all times.
-Maintain a friendly, cheerful, and courteous demeanor at all
times.
-Ensure guest satisfaction by responding to guest inquiries with
accurate information and a positive attitude.
-Promote hotel amenities and services to guests using personal
knowledge and effective selling techniques.
-Welcome and effectively resolve guest questions, issues, and
complaints with supervisor assistance as needed.
Preparation
-Set up host stand, review guest reservation book, and maximize the
set-up of the dining space to provide positive memorable guest
experiences.
-Maintain a station chart and cover count for the restaurant while
recognizing the maximum workload capacity of each server in order
to meet service standards.
-Take guest reservations or provide information regarding the
restaurant or any other hotel amenity or service.
-Inspect and maintain daily menus to ensure quality, condition and
appearance while developing a complete working knowledge of all
menu items and daily specials.
-Assist with special projects (menu changes, signage, etc.) as
needed.
-Ensure proper table set-up and make minor adjustments as
needed.
-Examine each table for missing items. Remove any items that do not
meet cleanliness standards.
Training
-Complete training on computer software systems.
-Complete training on safe lifting procedures.
-Complete training on bloodborne pathogens.
-Complete training on food safety/contamination/cross-contamination
prevention.
-Complete training on prevention of slips/trips/falls in the food
prep and service area.
Perform other duties as assigned.
Keywords: Pierre's Restaurant, Miami , Hostess / Host, Other , Islamorada, Florida
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsServer - Dadeland Chili's Description: Role OverviewOur Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's If you take pride in providing great service and love (more...) Company: Chili's Location: Miami Posted on: 04/15/2021 Take Surveys, Work From Home, Get Paid Description: Looking for some extra cash working from home Take advantage of this remote opportunity to earn money while taking surveys. br br Description: br - Be an influencer. Share your opinion to help (more...) Company: Survey Junkie Location: Miami Posted on: 04/15/2021 Team Member Cashiers - Store 37645 - West Palm Beach Description: Hiring: Team Member - Cashiers Location: 2885 N Military Tr Ste A West Palm Beach, FL 33409-2920 Pay: Earn up to 9- 10/hour - We offer Daily Pay Complete the short Quick Apply online - (more...) Company: Pizza Hut Location: West Palm Beach Posted on: 04/15/2021 Lot Associate Description: Job Description Lot Associates assist customers with the loading of their vehicles and also monitor Company: The Home Depot Location: Loxahatchee Posted on: 04/15/2021 Flagger Description: Have you ever been driving and passed by a worker holding a flag for a traffic or construction site Many drivers and commuters are likely to have seen Flaggers at their jobsites. These are the personnel (more...) Company: PeopleReady Location: Hallandale Posted on: 04/15/2021 Recycling Sorter Description: Are you passionate about pitching in to improve our planet Are you a self-starter who takes initiative to make a positive change PeopleReady is looking to add Recycling Associates in a fast-growing (more...) Company: PeopleReady Location: Opa Locka Posted on: 04/15/2021 Care Assistant- NICU (Full Time, Night shift) Description: Care Assistant- NICU Full Time, Night shift -19773DescriptionJob SummaryResponsible for maintaining a clean, organized, safe patient environment and assists with patient care activities such as taking (more...) Company: Nicklaus Children's Hospital Location: Miami Posted on: 04/15/2021 Team Member Customer Service - Store 37645 - West Palm Beach Description: Hiring: Team Member - Customer Service Location: 2885 N Military Tr Ste A West Palm Beach, FL 33409-2920 Pay: Earn up to 9- 10/hour - We offer Daily Pay Complete the short Quick Apply online (more...) Company: Pizza Hut Location: West Palm Beach Posted on: 04/15/2021 Laborer Description: Equal Opportunity Employer: Minority/Female/Disability/Veteran br br Waste Management WM , a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North (more...) Company: Waste Management-Frontline Location: West Palm Beach Posted on: 04/15/2021 Pediatric Resident Description: Pediatric Resident-19911DescriptionRequisition Company: Nicklaus Children's Hospital Location: Miami Posted on: 04/15/2021 |
