Lead IT Specialist (SYSANALYSIS)
Company: U.S. Army Cyber Command
Location: Miami
Posted on: April 10, 2021
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Job Description:
Summary About the Position: This position is located at US Army
Network Enterprise Technology Command, 7th Signal Command
(Theater), 106th Signal Brigade, 56th Signal Battalion, US Army
Network Enterprise Center-SOUTHCOM, Help Desk. This position is a
Term position NTE 13 Months. This position is OBLIGATED.
Responsibilities Responsible for the activity's IT and information
technology (IM) projects and IT/IM lifecycle program for the near-,
mid-, and long-range periods in support of exercises, deployments,
and contingency missions. Reviews current and forecasted enterprise
information technology and information management (IT/IM) systems,
networks, circuits, and equipment and develops strategies and/or
programs for maintaining operational functionality. Participates
and provides technical expertise on strategic and tactical
communications to the staff in the development of concept of
operations plans (CONPLANs). Plans and carries out difficult and
complex assignments and develops new methods, approaches, and
procedures. Requirements Conditions of Employment Qualifications
Who May Apply: Only applicants who meet one of the employment
authority categories below are eligible to apply for this job. You
will be asked to identify which category or categories you meet,
and to provide documents which prove you meet the category or
categories you selected. See Proof of Eligibility for an extensive
list of document requirements for all employment authorities
Current Department of Army Civilian EmployeesInteragency Career
Transition Assistance PlanMilitary Spouses, under Executive Order
(E.O.) 13473Priority Placement Program, DoD Military Spouse
Preference (MSP) Eligible In order to qualify, you must meet the
experience requirements described below. Experience refers to paid
and unpaid experience, including volunteer work done through
National Service programs (e.g., Peace Corps, AmeriCorps) and other
organizations (e.g., professional; philanthropic; religious;
spiritual; community; student; social). You will receive credit for
all qualifying experience, including volunteer experience. Your
resume must clearly describe your relevant experience; if
qualifying based on education, your transcripts will be required as
part of your application. Additional information about transcripts
is in this document. Specialized and Other Experience: One year of
specialized experience which includes performing, or leading other
network technicians in, identification, diagnostics, or resolution
of complex network related issues; identifying server performance,
availability, capacity or configuration problems OR performing
advanced System Administrator functions across server operating
systems including supporting Lifecycle Management Programs for all
enterprise IT/IM systems, networks, circuits, and equipment in
support of exercises, deployments, and contingency missions. This
definition of specialized experience is typical of work performed
at the next lower grade/level position in the federal service
(GS-11). The specialized experience must include, or be
supplemented by, information technology related experience (paid or
unpaid experience and/or completion of specific, intensive
training, as appropriate) which demonstrates each of the four
competencies, as defined: (1) Attention to Detail - Is thorough
when performing work and conscientious about attending to detail.
Examples of IT-related experience demonstrating this competency
include: completing thorough and accurate work independently, even
in the most difficult or stressful situations; occasionally
reviewing work completed by others. (2) Customer Service - Works
with clients and customers (that is, any individuals who use or
receive the services or products that your work unit produces,
including the general public, individuals who work in the agency,
other agencies, or organizations outside the Government) to assess
their needs, provide information or assistance, resolve their
problems, or satisfy their expectations; knows about available
products and services; is committed to providing quality products
and services. Examples of IT-related experience demonstrating this
competency include: resolving routine and non-routine problems,
questions, or complaints; developing and maintaining strong,
mutually supportive working relationships with customers;
conducting evaluation of support to determine quality of services
and customer satisfaction, and recommending procedural changes
based on customer need or changes in policy and/or regulation. (3)
Oral Communication - Expresses information (for example, ideas or
facts) to individuals or groups effectively, taking into account
the audience and nature of the information (for example, technical,
sensitive, controversial); makes clear and convincing oral
presentations; listens to others, attends to nonverbal cues, and
responds appropriately. Examples of IT-related experience
demonstrating this competency include: convincingly conveying
complex information to customers; presenting thoughts that are
well-organized and demonstrating confidence in the facts and ideas;
adjusting style when working with individuals with different levels
of understanding; using various methods to explain and convey
information. (4) Problem Solving - Identifies problems; determines
accuracy and relevance of information; uses sound judgment to
generate and evaluate alternatives, and to make recommendations.
Examples of IT-related experience demonstrating this competency
include: solving complex or sensitive problems by developing and
proposing strategic alternatives; identifying possible conflicts
and shared benefits; helping team anticipate problems and
identifying and evaluating potential sources of information;
providing feedback and coaching to others to help solve problems;
engaging appropriate stakeholders when developing solutions in
order to understand and incorporate multiple perspectives and
needs; evaluating the effectiveness of decisions and adjusting
future decisions as appropriate. You will be evaluated on the basis
of your level of competency in the following areas: Customer
ServiceNetwork OperationOral CommunicationSystem Administration
Time in Grade Requirement: Applicants who have held a General
Schedule (GS) position within the last 52 weeks must have 52 weeks
of Federal service at the next lower grade or equivalent (GS-11).
Education Some federal jobs allow you to substitute your education
for the required experience in order to qualify. For this job, you
must meet the qualification requirement using experience alone--no
substitution of education for experience is permitted. Additional
Information Male applicants born after December 31, 1959, must
complete a Pre-Employment Certification Statement for Selective
Service Registration. You will be required to provide proof of U.S.
Citizenship. Two year trial/probationary period may be required.
Direct deposit of pay is required. Selection is subject to
restrictions resulting from Department of Defense referral system
for displaced employees. If you have retired from federal service
and you are interested in employment as a reemployed annuitant, see
the information in the Reemployed Annuitant information sheet. This
is a Career Program (CP) 34 - Information Technology/Cyber
Management position. You may claim military spouse preference
(MSP). If a MSP applicant is determined best qualified and
selected, placement must be at the full performance level for
priority consideration. Multiple positions may be filled from this
announcement. Salary includes applicable locality pay or Local
Market Supplement. If you are unable to apply online or need to fax
a document you do not have in electronic form, view the following
link for information regarding an Alternate Application. Payment of
Permanent Change of Station (PCS) costs is not authorized, based on
a determination that a PCS move is not in the Government interest.
Position may be filled as a temporary promotion, temporary
reassignment, or temporary change to lower grade NTE 13 Months by a
current permanent Army employee. Temporary promotions,
reassignments, or change to lower grades may be extended up to a
maximum of five years, and may be made permanent without further
competition. Position may be filled as a term appointment NTE 13
Months, if the candidate is not a current permanent Army employee.
Term appointments may be extended up to a maximum of six years.
This position is obligated. An obligated position is one to which
an employee has statutory restoration rights based on active
military service, compensable injury or disability when fully
recovered, or return rights based on having served an overseas
tour(s). Obligated positions may also cover employees who have been
on extended leave without pay under certain circumstances. When a
position is obligated to an employee it means that he/she has an
entitlement to that position. When an obligated position is filled
either temporarily or permanently, the selected employee is
required to sign an agreement acknowledging that they are aware of
the obligation and accepts the fact that they may be displaced
under reduction in force procedures at a later time.
Keywords: U.S. Army Cyber Command, Miami , Lead IT Specialist (SYSANALYSIS), Other , Miami, Florida
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