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Quality Control Quality Assurance Lead

Company: Eulen America
Location: Miami
Posted on: April 10, 2021

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people truly BELIEVE in what they're doing! ESSENTIAL FUNCTIONS AND BASIC DUTIES Draft quality assurance policies and procedures. Interpret and implement quality assurance standards. Evaluate adequacy of quality assurance standards. Devise sampling procedures and directions for recording and reporting quality data. Review the implementation and efficiency of quality and inspection systems. Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality. Document internal audits and other quality assurance activities. Investigate customer complaints and non-conformance issues. Collect and compile statistical quality data. Analyze data to identify areas for improvement in the quality system. Develop, recommend and monitor corrective and preventive actions. Prepare reports to communicate outcomes of quality activities. Identify training needs and organize training interventions to meet quality standards. Coordinate and support on-site audits conducted by external providers. Evaluate audit findings and implement appropriate corrective actions. Assure ongoing compliance with quality and industry regulatory requirements. Confirm that Audit procedures are properly carried out and assigned work schedules are maintained. Determine overall services quality by conducting and evaluating various audits related to services. Resolve major quality problems at Airport, warehouses, and Ramp areas as required. Evaluate and take corrective action when necessary with regard to services at all levels of operations. Educate and instruct Cabin personnel in recommended quality control practices. Confirm these procedures are being maintained. Consult with Operational management, customers and personnel on better operational procedures to improve overall efficiency of the services process. Discuss process evaluation with operational management, make appropriate recommendations and set a timetable for improvement and corrections. Function as an information source for Cabin Services and other departments when critical quality issues arise. Prepare services evaluation reports and submit them to manager, quality assurance Services. ___________________________________________________________________________ QUALIFICATIONS Certifications in advantage including Quality Auditor. Quality inspection, auditing and testing experience. Experience with implementation of corrective action programs. Product or industry-specific experience. Strong computer skills including Microsoft Office, QA applications and databases. Knowledge of tools, concepts and methodologies of QA Auditor App.-- Knowledge of relevant regulatory requirements. 2-4 years of experience in quality control preferred. Team leader experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. INTENT AND FUNCTION OF JOB DESCRIPTION Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.-- All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. ____________________________________________________________________________ PERFORMANCE MEASUREMENTS ____________________________________________________________________________ MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. A large portion of the work will be performed within the Aircraft or on the Ramp where the noise may be loud. Eulen America is an Equal Opportunity Employer. Employment will be subject to criminal background check, physical examinations, drug testing, and reference checks. Posted 5 Days Ago R1326 About Us Grupo EULEN, a 100% Spanish-owned family business, is a national leader in providing general services to companies. Pioneers in outsourcing, Grupo EULEN remains at the forefront of the industry thanks to the quality of its work and the commitment of its employees and managers, endorsed by the leading ISO certifications. Grupo EULEN began its operations in the United States in 2008 with the partial acquisition of airport handling company American Sales and Management Organization (ASMO), with full acquisition completed in November 2009. From the beginning of its operations in the United States it has stood out for the excellent quality of the services it offers, endorsed by the last 6 years in the local market and more than 50 years internationally, working in the fields of cleaning, security and aviation. EULEN America currently has a staff of approximately 3,000 specialist professionals in eight states (California, Florida, Oklahoma, New York, New Jersey, Virginia, Washington DC and Wisconsin). Grupo EULEN is a member of the Global Compact and shows a clear commitment to society through socially responsible policies, cultural patronage and environmental protection.

Keywords: Eulen America, Miami , Quality Control Quality Assurance Lead, Other , Miami, Florida

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