IT Infrastructure Specialist (Royal Caribbean International)
Posted on: May 6, 2021
Great vacations begin with great employees!
Combine your experience and sense of adventure by joining our
exciting team of employees working onboard our ships at sea. At
Royal Caribbean International, we believe that great vacations
begin with great employees! As a leader in the cruise industry,
Royal Caribbean International is continuously expanding and seeking
dynamic, energetic, experienced professionals to join our team.
With our innovative fleet of twenty-one ships visiting five
continents, each offering adventurous ways to explore the globe,
this could be a great opportunity to let your career set sail.
The IT Infrastructure Specialist will assists in the IT Operations
onboard the vessel supporting all Hotel related computer equipment,
with a particular focus on, but not limited to, Guest Stateroom
telephone and interactive television equipment.
* Performs basic troubleshooting to isolate and diagnose common
problems, including, but not limited to, in-stateroom equipment for
In-Stateroom Entertainment (ISE, including Interactive TV) and
telephone problems (IT-Managed PBX).
* Image in-stateroom equipment for ISE/ITV.
* Ensures proper installation and provides first-level support for
all IT-supported PC?s and peripherals including ShipNet
workstations, Internet café workstations (Mac or PC), and devices
supporting ISE/ITV and Digital Signage.
Installs, set up and/or replace telephones. (On ships with an
* Set up, monitor, and break down embarkation check-in equipment
* Responsible for logging all time and work as well as reviewing
incident tickets in the onboard incident management system and
monitor respective technician?s queue.
Keywords: , Miami , IT Infrastructure Specialist (Royal Caribbean International), Other , Miami, Florida
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