Customer Service Lead
Company: Burlington Coat Factory Corporation
Location: Miami
Posted on: June 12, 2021
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Job Description:
LOCATION 19191 S Dixie Hwy Miami FL US 33157 Overview If you have strong leadership skills, a friendly, outgoing
demeanor, an interest in retail, and you thrive in a fast-paced
environment, join Our Burlington team as a Customer Service Lead
! Overview: As the Part Time Customer Service Lead, under the guidance of
the Assistant Store Manager and Customer Service Supervisor, you'll
be responsible for leading day-to-day customer service initiatives,
inspiring, motivating, and encouraging associates to provide
exceptional, friendly and professional customer service at all
times. You'll lead by example, approaching your work with Our
Burlington philosophy and company core values in mind. You'll
ensure a customer-first focus is a top priority while friendliness,
speed of checkout, and customer service remain top of mind. You'll
interact with customers to create a positive shopping experience,
proactively solving problems professionally and efficiently. You will enjoy a competitive wage, flexible hours, and an
associate discount. Part-time associates, based on hours worked,
may be eligible for Burlington's benefits package which includes
dental and vision coverage, and including life insurance. Part-time
associates may also be eligible for paid time off, paid holidays
and a 401(k) plan. We are a rapidly growing brand, and provide a variety of
training and development opportunities so our associates can grow
with us. Our store teams work hard and have fun together!
Burlington associates make a difference in the lives of customers,
colleagues, and the communities where we live and work every day.
Burlington Stores, Inc. is an equal opportunity employer committed
to workplace diversity. Key Responsibilities: Model company core values, Our Burlington philosophy, and
appropriate back of house standards and execution strategies for
the rest of the receiving team. Drive improvement of friendliness, speed of checkout and
customer feedback surveys by maintaining a customer-first focus and
delivering a consistently great experience to all our customers
with a high level of professionalism. Maintain a neat and orderly front end area, troubleshooting
issues with registers and transactions. Requirements: Candidates must be able to work a flexible schedule including
early mornings, nights, weekends and holidays as required. Physical
requirements include the ability to lift and move boxes weighing 40
lbs. or more, as well as the ability to stand and walk for extended
periods of time. Location US-FL-Miami Today's Date 6/1/2021 Posting Number 2021-148462 Address 19191 S Dixie Hwy Zip Code 33157 Position Type Regular Part-Time Career Site Category Store Associate Position Category Store Associate Evergreen Yes
Keywords: Burlington Coat Factory Corporation, Miami , Customer Service Lead, Other , Miami, Florida
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