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Health & Wealth Analyst I

Company: ADP
Location: Miami
Posted on: October 12, 2021

Job Description:

ADP is hiring a HR and Benefits Business Analyst I. In this position you will support and drives transformation and change initiatives for ADP TotalSource's HR and Benefit products and services. Provides HR and Benefits solutions by process re-engineering and technology infusions handling all aspects of a project's life cycle.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.


  • Process: Designs, develops and implements procedural changes geared at improving productivity, quality levels and client satisfaction in support of ADP TotalSource's HR & Benefits Products and Services.
  • Enables standardization, centralization and off shoring efforts in the support of margin expansion initiatives while maintaining the highest degree of customer and field focus in delivery.
  • Facilitates and leads implementation timelines defined in accordance with business goals.
  • Provides reporting and associated analytics/ visibility to management stakeholders in support of decision making.
  • Maintains current knowledge of evolving HR and Benefit legislations.
  • Proposes new procedures and processes to enhance the delivery of HR and Benefit products and services.
  • Systems: Designs, develops and implements system changes to the ADP TotalSource enterprise platforms to support business objectives.
  • Leads formulation of business requirements in collaboration with internal stakeholders and collaborates with system resources to help support implementation within defined timelines.
  • Responds to project risk factors and issues related to delivery.
  • Effectively takes initiative from discovery, design and testing to implementation, validation and post-production activities.
  • Project Management: Applies consistent standard methodologies and effectively communicates to executive and leadership stakeholders.
  • Highlights risk factors or project issues as they become known.
  • Team leader: Mentors and coaches associates.
  • Handles HR & Benefits Analyst escalations.
  • Provides feedback to management on associate development.
  • Establishes continuous improvement opportunities and helps define project frameworks with IT and other stakeholders.
  • Support: Serves as a system/process subject matter expert and escalation point for operational and field units.
  • Delivers HR and Benefit products and services according to Service Level Agreements.
  • Provides a high level of quality service to clients, employees, vendors and associates.
  • Identifies discrepancies and follows up to resolve. Resolves escalated issues through problem solving, ownership and follow through.
  • Performs other related duties as assigned.


  • 1-2 Years of Directly Related Experience
  • Bachelor's Degree or its equivalent in education and experience

Keywords: ADP, Miami , Health & Wealth Analyst I, Other , Miami, Florida

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