Spa Attendant - The Ritz-Carlton - (21142481)
Company: Marriott International
Posted on: January 16, 2022
Live Fully at Marriott International #1 Leader in
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Ritz-Carlton, Fort Lauderdale, located at 1 N Fort Lauderdale
Beach Blvd, Fort Lauderdale, Florida, 33304 is currently hiring a
Process all guest check-ins, check-outs, room assignments, and room
change/late check-out requests. Secure payment; activate/reissue
room keys. Ensure rates match market codes, document exceptions.
Verify/adjust billing for guests. Communicate to appropriate staff
when guests are waiting for an available room. Advise guest of
messages. Clear departures in computer system. Coordinate with
Housekeeping to track room status and guest concerns. File guest
paperwork or documentation. Operate telephone switchboard station.
Run and check daily reports, contingency lists, and credit card
authorization reports. Supply guests with directions and
information. Answer, record, and process all guest calls, requests,
questions, or concerns; follow up to ensure each has been met to
guests satisfaction. Arrange transportation for guests/visitors.
Count and secure bank at beginning and end of shift. Cash-guests''
checks, process all payment types, vouchers, paid-outs, charges,
and provide change. Notify Loss Prevention/Security of any reports
Follow company policies and procedures; report accidents, injuries,
and unsafe work conditions to manager; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and
acknowledge guests according to company standards; anticipate and
address guests service needs; assist individuals with disabilities;
thank guests with genuine appreciation. Speak using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships;
support team to reach common goals; listen and respond
appropriately to the concerns of employees. Comply with quality
assurance standards. Stand, sit, or walk for an extended period of
time. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
Apply now at :
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in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Miami , Spa Attendant - The Ritz-Carlton - (21142481), Other , Miami, Florida
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