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Restaurant Off Premise Revenue Specialist

Company: Benihana
Location: Miami
Posted on: May 15, 2022

Job Description:

Position Summary: Responsible for supporting the Delivery, Take-Out, Catering and Off Premise Dining initiatives and programs for all four brands. This vital role champions the strategy for these channels, partnering with OLO and our third party delivery partners to ensure all programs are implemented and executed with consistency resulting in increased revenue and brand engagement. This role is within the Company's Kaizen operations team at Restaurant Support Center. Essential Functions and Responsibilities:

  • Serve as Support for Restaurants on Off Premise
  • Determine and Continually Optimize Menu Items
  • Serve as Primary Support for Restaurants on Delivery
  • Communicate TPD Reporting
  • Request TPD Contract & Obtain FEIN, Tax Rates, etc. for Contract Execution
  • Order Tablets & Coordinate Configuration with IT Department
  • Configure Menus & Manage Ongoing Audits for Accuracy
  • Schedule Training
  • Request and Manage Button Updates on Websites
  • Request and Manage Phone Recordings
  • Exemplify the desired culture and mission statement of the organization
  • Manage refunds and reimbursements with TPDs
  • Assist in rolling out pricing and new menus
  • Manage hours of Operations on OLO an TPDs websites
  • Other duties as assignedSkills/Knowledge:
    • Able to work independently as well as in a team dynamic
    • Excellent written and oral communication skills with ability to motivate, influence and coach
    • Ability to establish priorities and meet deadlines
    • Work in a fast-paced environment with ability to multi-task
    • Possess high degree of drive with track record of achieving results
    • Proficiency with Microsoft Office and restaurant software helpful Education/Experience:
      • Bachelor's degree in business or related field preferred
      • A combination of work-experience, education and other relevant work experience will be considered as substitute for above education and experience requirements
      • Prior experience in restaurant setting is preferred.
      • Delivery program experience preferred
      • Proven project management skills with ability to lead, manage outputs and timelines.PI177520634

Keywords: Benihana, Miami , Restaurant Off Premise Revenue Specialist, Other , Miami, Florida

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