Customer Relations Associate
Company: Drimmers Appliances
Posted on: May 15, 2022
Drimmers Appliances Miami is looking for a positive and
professional customer relations associate to join our growing team.
You will be our customers' first point of contact, delivering a
best in class experience to all of our valued clients.
This is a full time position.
Monday - Friday 9am - 6pm
No benefits. Excellent pay.
Additional growth from this position is possible.
Salary $40,000 - $50,000
-Manage large amounts of incoming phone calls and emails
-Generate sales leads by providing introductory information to new
-Identify and assess customers' needs to achieve satisfaction
-Escalating queries and concerns when necessary
-Troubleshooting common issues with a product or service
-Working with a team of CSRs and other departments to find
-Build sustainable relationships and trust with customer accounts
through open and interactive communication
-Provide accurate, valid and complete information by using the
-Handle customer complaints, provide appropriate solutions and
alternatives in a timely fashion; follow up to ensure
-Take the extra mile to engage customers
You are the ideal candidate for this position if you have the
following skills and experience:
-Proven customer support experience or experience
-Strong phone contact handling skills and active listening
-Experience with Microsoft Office, Google Suite, and QuickBooks
-Customer orientation and ability to adapt/respond to different
types of characters
-Excellent communication skills
-Ability to multitask, prioritize, and manage time effectively
-High school diploma
Keywords: Drimmers Appliances, Miami , Customer Relations Associate, Other , Miami, Florida
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