F & B Outlet Supervisor
Company: Courtyard - Miami
Posted on: June 25, 2022
This is the job description for F & B OUTLET SUPERVISOR.
Job Title: F & B Outlet Supervisor
Department: Food & Beverage
Company: Dimension Hospitality
Reports To: Director of F & B and/or F & B Manager
Supervises: Greeter/Seater/Cashier, Server, Busser/Utility, Room
Service Server, Runner, Bartender
Job Purpose: To supervise and coordinate activities of F & B outlet
and staff to provide fast and courteous service to guests.
1. Schedules dining reservations and arranges parties or special
services for guests.
2. Greets guests, escorts them to tables, and provides menus.
3. Adjusts complaints of guests.
4. Assigns work tasks and coordinates activities of outlet staff to
ensure prompt and courteous service to guests.
5. Inspects outlet serving stations for neatness and cleanliness,
and requisitions table linens and other outlet
supplies for tables and serving stations.
6. May interview, outlet candidates, train outlet staff, schedule
work hours and keep time records of outlet
7. May assist in planning menus, prepare beverages and expedite
8. May collect payment from guests and total receipts at end of
shift to verify sales and clear cash register.
9. Rewards associates who use their empowerment to meet or exceed
10. Other duties as assigned.
1. Speak clearly.
2. Use judgment and reasoning to cope with emergencies, such as
sudden illness, accident, or interrupted
3. Perform a variety of activities, changing activities often and
sometimes without notice.
Education: HS Diploma or equivalent
Experience: One year experience as cashier, two years experience as
a server, and one year in direct sales or the
retail trade; OR, an equivalent combination of experience.
Licenses/Certifications: TIPS Certification and Food Safety
X Interview, select and train associates
X Set and adjust associates' rates of pay and hours of work
X Direct the work of associates
X Appraise associates' productivity and efficiency for purpose of
recommending promotions or other changes in
X Handle associate complaints
X Discipline associates
X Plan the work
X Determine the techniques to be used
X Apportion the work among associates
X Provide for the safety and security of the employees or the
X Monitor or implement legal compliance measures
X Customarily and regularly direct the work of at least 2 or more
full-time associates or their equivalent (1 full-time
associate at 40 and 2 half-time associates at 20 hours each, are
equivalent to 2 full-time associates).
X Authority to hire or fire other associates, or makes suggestions
and recommendations as to the hiring, firing ,
advancement, promotion or any other change of status of other
associates are given particular weight.
Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision.
Frequently lifts/carries up to 25 lbs. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual
dexterity and fine motor skills.
Additional physical, visual and working requirements:
X Stand for long periods of time
X Walk extended distances
X Lift/carry 6-25 lbs.
X Able to work overtime and irregular hours
While this job description is intended to be an accurate reflection
of the requirements of the job, management reserves the right to
add or remove duties from particular jobs when business need
Keywords: Courtyard - Miami, Miami , F & B Outlet Supervisor, Other , Miami, Florida
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