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Pool & Beach Attendant

Company: Cheeca Lodge & Spa
Location: Islamorada
Posted on: August 6, 2022

Job Description:

Located on 27 lush oceanfront acres in the heart of the Florida Keys, and embodying the essence of a tropical paradise and island escape, Cheeca Lodge & Spa beckons guests to relax, "be yourself", and create treasured memories with family, friends or colleagues. Newly renovated in 2018, its fresh sophistication - evoking the textures of its environmentally diverse surrounds - complements the spirited tradition of barefoot elegance, genuine service and warm hospitality that personifies this legendary island home. Its lush palm-fringed grounds, contemporary island d--cor, myriad leisure pursuits and diverse coastal cuisine will continue to define Cheeca as a destination for both leisure and business, and champion its storied reputation as the pioneer of luxury in the Florida Keys.

I. Job Summary
The pool attendant graciously and efficiently keeps towels stocked for guest use, and maintains cleanliness of pool decks, beach and pier.

II. Job Responsibilities

Guest Service
--- Greet and make all guests feel welcomed to the resort.
--- Keep area clean according to State Board of Health standards.
--- Present a clean and professional appearance at all times.
--- Maintain a friendly, cheerful and courteous demeanor at all times.
--- Stock towels and retrieve clean towels.
--- Keep towels stocked at the Spa Towel Cabana.
--- Collect any used towels on lounge chairs and return chairs to upright position.
--- Take dirty towels to Housekeeping.
--- Clean pool decks, pier and beaches.
--- Remove any trash on property grounds and near pool areas.
--- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
--- Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
--- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

Perform other duties as assigned.

--- High school diploma or GED

Skills and Experience (Required)
--- At least 18 years of age
--- Valid and current driver's license
--- Must be able to speak, read and write English

Skills and Experience (Preferred)
--- One year experience in the hospitality or restaurant industry
--- Must be able to work well under pressure while retaining tact and composure when resolving guest complaints
--- Fluency in Spanish

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Cheeca Lodge & Spa, Miami , Pool & Beach Attendant, Other , Islamorada, Florida

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