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Certified Security Officer - Luxury High Rise Condominium

Company: The Gables Club Condominium and Association
Location: Miami
Posted on: September 22, 2022

Job Description:

Work Schedule: Thursday through Monday 3pm to 11pm Tuesday and Wednesday OFF POSITION SUMMARY: The front desk agent works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. POSITION RESPONSIBILITIES: Greet all residents and guests in a standing upright position as they enter the community maintaining the highest quality of customer service. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All "check-in" policies and procedures must be followed without any exceptions. Coordinate with office administrative staff to maintain and update all unit owner information in computer database. Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner. Report any violations of the Rules and Regulations that are noticed at any time. Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors Maintain the "keytrak" control system and assure that all keys are locked and accounted for at all times. Monitor CCTV systems receive and register package deliveries supervise valet staff Be familiar with the fire alarm system operations and report all incidents to management. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily. Special Requirements: OPERATING SKILLS, KNOWLEDGE & ABILITIES: Ability to lift up to 50 lbs; Standing, sitting, walking and occasional climbing. The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time. Ability to detect auditory and/or visual emergency alarms. Ability to work extended/flexible hours, and weekends.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Type: Full-timePay: From $17.00 per hourBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Evening shiftAbility to commute/relocate: Coral Gables, FL 33133: Reliably commute or planning to relocate before starting work (Required)Experience: Front desk: 1 year (Preferred)Work Location: One location

Keywords: The Gables Club Condominium and Association, Miami , Certified Security Officer - Luxury High Rise Condominium, Other , Miami, Florida

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