System Engineer

Company: HBK CPAs & Consultants
Location: West Palm Beach
Posted on: September 24, 2022

Job Description:

System EngineerOverview:A System Engineer requires a high-level of critical thinking and problem solving. The individual in performing this role is experienced and knowledgeable in the technical details of support technologies. In addition, a System Engineer has the ability to quickly adapt to technologies that may be newly released or non-standard.A System Engineer will have strong interpersonal skills and the ability to relate to individuals at all levels of an organization. The role will ensure the client is confident in Vertilocity's ability to successfully implement and configure solutions recommend by Vertilocity.A System Engineer will stay up to date on the solutions being introduced, whether they be an all-encompassing solution or third-party add-ons. The technological aspects of this role requires an interest and curiosity in fully understanding solutions. Therefore, training, self-study, and continuous improvement of skills are evaluation factors for a System Engineer.This role requires an individual to be team-oriented and be open and honest about their abilities and deficiencies. Then, as a team, Vertilocity's can address the immediate problems and improve areas of need per the individual.A System Engineer will provide services at a client's location, and the ability to travel to the client is required (mostly local).A System Engineer should gain certification in any solution in which Vertilocity is presenting to our clientele.This role calls for solid writing skills and organization. Time should be accurately entered and the written details outlining the time entry should be clear and justify the effort in terms of time entered.Responsibilities:Provide the top tier of hands-on supportfor assigned clientaccounts. Ensure consistentimplementation of deployedtechnologies and Vertilocity standards.Manage escalated issues with Support Technicians and provide post-review on resolved escalated incidentsContinuously maintain client technical documentation. Maintain client user contact information and ensure each supported individual's information is current and accurate.Implement configurations for firewalls, wireless solutions, switches, servers, as well desktop/pcs for future use for each supported clientHave the ability to manage Backup and Disaster Recovery Systems. For example, ensuring proper backups are created and having the ability to restore from a Backup and Disaster Discovery System. Utilize proactive reviews and visits to assigned clients to reduce risks and future IT-related incidents. Track all time and expenses associated with job responsibilitiesWork with Network Administrator toprepare deliverables for Quarterly Business ReviewIdentify and communicate opportunities within assigned clientsHandle escalatedticketsReportstoNetwork Administration and COOQualifications:Demonstrated ability to solve problems and quickly learn new technologyResponsible, professional, and motivated4-6years experienceInformation Technology experienceExperience withPSA and RMMtoolsExperience in Switching, Routing, and FirewallsExperience with Fortinet Technologies will be considered firstExperience with Cisco or SonicWALL is a plusCertifications Switching/Routing/Firewall technologies are a plusMust have experience in the establishment of static and software-based VPNsMicrosoft Server NetworkMicrosoft Azure PlatformMust understand and have experience with Domain ServicesExperience and concept understanding of AD, DNS, and DHCPRemote Desktop Services and Azure Virtual Desktop experience is a plusMCSA or MSCE is a plusEstablishing Platform and Network ServicesCreation of Server EnvironmentExperience in connecting Azure Services to environments (AD Sync, AD Premium, Office 365 Management)Certification a PlusEducationAssociates degree or higher or Relevant Military trainingTypeFulltimeBenefits Unlimited PTOMedicalDentalVision401kSalarySalary is highly competitive and based on an individual's experience, region of employment, and recognized personal achievements and certifications.

Keywords: HBK CPAs & Consultants, Miami , System Engineer, Other , West Palm Beach, Florida