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Online Sales Assistant

Company: the OROA GROUP
Location: Miami
Posted on: November 25, 2022

Job Description:

E-COMMERCE / MARKETPLACE ACCOUNT ASSISTANT

We are a fast growing online furniture brand group specialized in European furniture brands hiring a E-commerce/Marketplace Account Assistant. In this role, you will be responsible for coordinating the marketplace activities for several Shopify Ecommerce stores. We work in a fast-paced market that occasionally requires quick turnarounds, so flexibility is critical for success in this position.

The Marketplace Account Assistant (MAA) will be responsible for managing the presence of OROA GROUP's products in our online marketplaces such as Wayfair, Houzz, Amazon, Overstock and other marketplaces. The MAA is responsible for the direct execution of all brand and product listings, order management and acts as a liaison to our outsourced team who assist in our online marketplace listings.
RESPONSIBILITIES:
* Responsible for the order management and maintenance of accurate data across multiple marketplaces and websites via Shopify. This includes inventory, titles, descriptions, images, attributes, and pricing.
* Executes all marketplace product listings and feeds, while adhering to all guidelines and criteria
* Manages relationships with outsourced marketplace channel business partners.
* Monitors inventory feed and error management across all marketplaces
* Observes partner activity, analyzes performance, identifies areas of improvement, and recommends ways to increase marketplace-generated revenue
* Maintains high level of communication with outsourced partners, recommends new campaigns and provides performance feedback to OROA GROUP management
* Routinely assess the health of the accounts for issues/opportunities and take appropriate actions as required.
* Tracks and reports monthly sales metrics.
* Performs other duties as assigned.

EDUCATION:
* BS/BA degree in Marketing, Communications, Finance, Advertising or Business preferred, not required.

REQUIRED SKILLS:
* 2+ years of relevant experience in eCommerce marketplace management
* Strong aptitude with MS Office and GSuite products, especially Sheets and Excel
* Working knowledge of Shopify
* 2+ years of experience with product listing and management on different marketplaces
* Proven ability to effectively manage and build partner relationships
* Demonstrated functional and technical knowledge of marketplace platforms, with the aptitude to learn and adapt quickly to marketplace changes
* Excellent organizational skills, attention to detail, ability to establish priorities, multitask, and meet deadlines.
* Self-starter mentality with the ability to work well within a team environment
* Strong communication (verbal and written) with vendors, leadership, and colleagues

Job Type: Full-time

Pay: $41,100.00 - $43,000.00 per year

Benefits:
* Employee discount
* Health insurance
* Paid time off
Schedule:
* Monday to Friday
Supplemental pay types:
* Bonus pay

Ability to commute/relocate:
* Miami, FL 33130: Reliably commute or planning to relocate before starting work (Required)

Experience:
* E-commerce: 2 years (Required)
* Customer service: 3 years (Required)
* Marketplace: 2 years (Preferred)

Language:
* English (Preferred)

Work Location: One location%58047475%

Keywords: the OROA GROUP, Miami , Online Sales Assistant, Other , Miami, Florida

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