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Reservation Coordinator

Company: Cox Science Center And Aquarium
Location: West Palm Beach
Posted on: November 26, 2022

Job Description:


We are looking to hire an organized, detail-oriented, and engaging individual to oversee the booking and reservations for camps, schools, and clubs. Daily responsibilities include reviewing and entering reservation requests in the booking system, data entry, customer service, and taking customer calls. Additional tasks include writing and proofreading written communications, providing weekly calendars to all departments outlining programs and activities on and off premises, and any other duties as required to fulfill the position.

Training is provided but a strong customer service background is a must. Most customer communication is by phone and email though the role is not a remote position.

*Hours: * Full time. Mon-Fri, normal business hours.

*Pay Rate: * $40k/$19.23hr

*Qualifications: *

* Five years of clerical experience
* Associate degree or higher
* Demonstrated ability with word processing/computers/office equipment, record-keeping, and database management.
* Excellent oral and written skills
* Speak English fluently
* Able to handle multiple, often simultaneous, deadlines.
* Tact, courtesy, enthusiasm and good judgment.
* Must have reliable transportation
* Must be able to provide three professional references

The Cox Science Center and Aquarium's goal is to Open Every Mind to Science. The well-being of our team, visitors, community, and the environment are all important to us. We offer a fun, exciting, diverse culture and a good benefits package. If this opportunity sounds like a good fit for you, please apply with your resume today.

Job Type: Full-time

Pay: $19.23 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 5 years
* Day shift
Weekly day range:
* Monday to Friday

Ability to commute/relocate:
* West Palm Beach, FL 33405: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
* Do you have at least 1 year experience taking reservations
or bookings over the phone?
* How many years of experience do you have writing formal letters and communicating via email?
* Do you have any experience with a booking or reservation software?

* Customer service: 5 years (Required)

Work Location: One location%58047475%

Keywords: Cox Science Center And Aquarium, Miami , Reservation Coordinator, Other , West Palm Beach, Florida

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