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Residential Assistant

Company: Riverstone Communities
Location: West Palm Beach
Posted on: January 25, 2023

Job Description:

Are you a rule follower, and want others to follow the rules too? -Would you not like to be chained to a desk? -Do you want to help others increase the values of their homes?Do you want to work in a cool environment? -Must be fully vaccinated from COVID-19, by date of hire, to be considered for employment. - Proof of vaccination is required.Well, Riverstone Communities is the place for you. Now is a great time to become a member of a well established, nationwide, property management company. We take pride in what we do and value our employee's contributions. Your knowledge and insight is what we need to bring our company to the next level. -We are currently seeking a Resident Communicator - in the West Palm Beach, Florida area. They are to ensure 100% resident compliance with all community rules and regulations. They are accountable for dramatically improving occupancy and/or maintaining it at 100%. This involves marketing efforts both inside and outside of the property. Additionally, this person will be responsible for providing excellent customer service at all times, not only to prospective residents, but also to our existing residents! -**Bi-lingual in Spanish required**This position also includes, but is not limited to:

  • Issue weekly violations based on home standards
  • Basic Admin duties
  • 70% outside - 30% office administrative
  • Exceptional face to face resident interaction
  • Firm with company policy and processes
    • Ensuring property is at 100% occupancy -
    • Ensure 100% resident compliance with all community rules and regulations
    • Ensure 100% compliance with all resident violations -
    • Demonstrating a 95% customer satisfaction rate -
    • Maintaining an organized and productive office space 100% of the time -
    • Assist management with issuing resident violations and following up with correction of the violations in a timely manner -Position Requirements:
      • 1-2 years of experience within sales/marketing industry, preferably in mobile home property management -
      • Basic understanding of home rehab
      • Ability to be very active - walking, bending, standing and lifting up to 20 pounds. -
      • Ability to legally operate a motor vehicle with a valid driver's license -
      • Executes on tasks efficiently and meets necessary deadlines -
      • Strong work ethic - ability to move quickly, but have strong attention to detail -
      • Sets high standards for themselves -
      • Strong organizational and planning abilities -
      • Proactive/takes initiative/self-motivated -
      • Strong written, oral, interpersonal communication skills, including telephone skills/etiquette -
      • Strong computer skillsWhat We Offer You: -
      • Medical, Dental and Vision benefits for you and eligible family members
      • 401(k) retirement plan, with a company match
      • 13 Paid Holidays Off
      • Robust Paid Time Off (PTO) plan and Wellness PTO -
      • COVID Sick Leave*
      • Employee Assistance Program (EAP) is a service that is designed to help team members and qualifying family members manage issues that arise in everyday life, both at work and at home. An -EAP -provides services in the form of counseling, books, webinars, etc.
      • Maternity/Paternity Leave*
      • Make a Dream Program that helps team members in need*
      • 40% lot concession discount (where applicable)*
      • An amazing culture to where you will want to come to work each day and be GREAT!*effective date of benefit dependent upon tenure of employmentAt Riverstone Communities, we don't just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. - We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.All successful candidates must pass a background check and drug screen. - We are a Drug Free Workplace.

Keywords: Riverstone Communities, Miami , Residential Assistant, Other , West Palm Beach, Florida

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