Company: Kforce Technology
Posted on: January 25, 2023
Kforce has a client seeking a Field Tech in West Palm Beach,
The Desktop Support Technician maintains, repairs, and
troubleshoots desktop hardware and software packages. They are also
responsible for customer service and end-user training. The Desktop
Support performs advanced administrative/operational/customer
support duties that require independent initiative and judgment.
They may apply intermediate mathematical skills.
- Desktop Support researches and resolves technical problems of
moderate complexity, typically escalated from first line support
- Responds to escalated telephone, email, and online requests for
- Documents, tracks, and monitors the problem using applicable
systems and tools
- Decisions are typically focus on methods, tactics, and
processes for completing administrative tasks/projects
- As a Desktop Support, you will regularly exercise discretion
and judgment in prioritizing requests and interpreting and adapting
procedures, processes, and techniques, and works under limited
guidance due to previous experience/breadth and depth of knowledge
of administrative processes and organizational knowledge
Keywords: Kforce Technology, Miami , Field Tech, Other , Miami, Florida
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