Product Implementation Support, Solution Architect
Posted on: January 25, 2023
The 'Product Implementation Support, Solution Architect' is a newly
created role within Global Client team who will support the global
responsibilities/initiatives of Visa's Global Client Leadership
Team. This position offers a rare opportunity to help create the
founding operating models and cultural DNA for a new "global
region" business unit at Visa. The Global Client Team is
responsible for increasing Visa's strategic value to the clients,
growing client and Visa revenue, and strengthening executive
relationships by enabling strategic growth opportunities through
Visa's Global Account Executives. The incumbent will play a
supporting role in enabling the global account teams to help their
clients win in their markets and accelerate their growth with
differentiated Visa solutions and programs in partnership with the
Global Client Leadership Team, and various leaders across Visa
business functions (e.g. Finance, Risk, Product, Marketing, and
The successful candidate will be an intellectually curious
strategic thinker, ideally with a background in product, emerging
technologies, management consulting, business operations, and
This position is full-time.
- Become an expert on the different Visa products and solutions,
to provide first level support to solve Global Client product
inquiries, while coordinating the involvement of other SMEs when
- Responsible to track and map Global Client products and
capabilities and identify gaps and/or potential
- Document country specific infrastructure, challenges, and
regulation requirements for all geographies where Global Clients
- Keep a strong partnership with Account Leads and key Global
- Strong coordination and synchronization with regional and local
Teams to track market priorities, competitors' environment,
implementation needs, etc.
- Create presentation decks, maintain dashboards, and generate
reports as required.
- Responsible for coordinating with HQ product teams for
implementation and support of technology deployment among Global
- Support key Product and/or Digital Solutions strategic
initiatives in close coordination with Global and Regional
- Coordinate & manage complex, competitive projects with global
stakeholders, global account teams, global operations, global
strategy, and Visa executives.
- Proactive problem solving, bringing informed ideas on
improvements to the program and proposing practical solutions to
This is a hybrid position. Hybrid employees can alternate time
between both remote and office. Employees in hybrid roles are
expected to work from the office two days a week, Tuesdays and
Wednesdays with a general guidepost of being in the office 50% of
the time based on business needs.
8 or more years of relevant work experience with a Bachelor Degree
or at least 5 years of experience with an Advanced Degree (e.g.
Masters, MBA, JD, MD) or 2 years of work experience with a PhD
9 or more years of relevant work experience with a Bachelor Degree
or 7 or more relevant years of experience with an Advanced Degree
(e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a
Visa-specific experience in Operations, Client Accounts, or
Strategy strongly preferred.
Experience in payments or Fintech.
Strategic thinker with analytical and problem-solving skills and
comfortable with ambiguity in some scenarios.
Motivated self-starter with the ability to work with a sense of
urgency and deliver under tight deadlines/timeframes and thrives in
pressurized business situations (strong project and/or program
Strong attention to detail, highly organized, and adept at
multi-tasking and adapting to evolving priorities.
Strong problem-solving skills, able to break down problems to
propose alternative solutions.
Highly proficient in PowerPoint, Excel and Word with a desire to
learn about and utilize other online tools and platforms (e.g.,
Ability to navigate a globally matrixed environment successfully,
with evidence of ability to influence outcomes across functions of
An international mind-set, capable of working across cultures,
values diversity and have global experience and interpersonal
Inherently excited about building new processes, testing &
evaluating operating models, continuous improvement, and
transforming hearts & minds while working with passionate
colleagues at the global payments industry leader.
Solid understanding of the Global Payments industry is a plus.
Executive presence with superb presentation skills, including
strong oral and writing capabilities.
Fluency in English and Spanish, Portuguese a plus.
Visa has adopted a COVID-19 vaccination policy to safeguard the
health and well-being of our employees and visitors. As a condition
of employment, all employees based in the U.S. are required to be
fully vaccinated for COVID-19, unless a reasonable accommodation is
approved or as otherwise required by law.
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the
Mental/Physical Requirements: This position will be performed in an
office setting. The position will require the incumbent to sit and
stand at a desk, communicate in person and by telephone, frequently
operate standard office equipment, such as telephones and
Visa is an EEO Employer. Qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability or protected veteran status. Visa will also
consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and
applicable local law.
Visa will consider for employment qualified applicants with
criminal histories in a manner consistent with applicable local
law, including the requirements of Article 49 of the San Francisco
U.S. APPLICANTS ONLY: The estimated salary range for a new hire
into this position is 121,000.00 to 157,300.00 USD, which may
include potential sales incentive payments (if applicable). Salary
may vary depending on job-related factors which may include
knowledge, skills, experience, and location. In addition, this
position may be eligible for bonus and equity. Visa has a
comprehensive benefits package for which this position may be
eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA,
Life Insurance, Paid Time Off, and Wellness Program.
Keywords: Visa, Miami , Product Implementation Support, Solution Architect, Other , Miami, Florida
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