Donor Relations Associate
Posted on: January 25, 2023
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The University of Miami is among the top research universities and
academic medical centers in the nation, and one of the largest
private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for
excellence, and is driven by a powerful mission to transform and
impact the lives of its students, patients, members of the
community, and people across the globe.
The University is committed to fostering a culture of belonging,
where everyone feels valued and has the opportunity to add value.
Through values of Diversity, Integrity, Responsibility, Excellence,
Compassion, Creativity, and Teamwork (DIRECCT) the U community
works together to create an environment driven by purpose,
excellence, community, and service.
The University of Miami is considered among the top tier
institutions of higher education in the U.S. for its academic
excellence, superior medical care, and cutting-edge research. At
the U, we are committed to attracting a talented work force to
support our common purpose of transforming lives through teaching,
research, innovation, and service. Through our values of Diversity,
Integrity, Responsibility, Excellence, Compassion, Creativity, and
Teamwork (DIRECCT) we strive to create an environment where
everyone contributes to making UM a great place to work. We are one
of the largest private employers in Miami-Dade County; home to more
than 16,000 faculty and staff from all over the world.
The Division of Development and Alumni Relations supports and
promotes the mission, purpose, and priorities of the University of
Miami through fundraising and engagement by building and nurturing
strategic philanthropic relationships to improve and transform the
lives of individuals and communities. We are committed to values
central to the Division-Service, Gratitude, Trust, and
Partnership-which guide our strategic thinking, decision-making,
and day-to-day interaction with each other and our
The Engagement Associate plays an important role in supporting the
fundraising initiatives of the University of Miami Miller School of
Medicine. This position works with the Director of Development
Initiatives and the Sr. Engagement Associate to plan and execute
development and stewardship activities designed to establish donor
connections with the institution and help to deepen engagement and
foster an environment that leads to philanthropic gifts. In support
of those activities, the Engagement Associate may communicate with
the President's office, Dean's office, trustees, VIP prospects and
donors, School of Medicine department chairpersons, faculty, and
research staff. This position will play a key role in donor
relations and administrative support but may be called upon to
assist with facilitating medical requests for donors who ask for
additional help in navigating the University of Miami Health
System. The Engagement Associate will also be expected to solve
problems and participate in a full range of tasks implementing
appropriate solutions in compliance with the University's policies
- Act as contact/liaison for key donors, prospects, and VIPs to
ensure prospect strategies are advanced. Provide expedient
assistance to requests and appropriate follow-up.
- Assist donors and prospects with appointment scheduling and
other requests related to their care at the University of Miami
- When necessary, contact prospects/donors to verify biographic
information or event invitee information.
- Manage cultivation, solicitation and stewardship appointments
for fundraisers and administrators.
- Create agendas, presentations and briefing materials for
meetings with key donors by requesting appropriate research from
Portfolio Optimization team or gathering independent information
utilizing on-line databases and annual financial reports to prepare
background information/briefing materials for administration and
fundraisers as needed.
- Assist development officer(s) to ensure donors are regularly
communicated with and move through the gift cycle by tracking
interactions and documenting them in i-BIS throughout the
cultivation, solicitation, and stewardship process.
- Assists in research and discovery efforts to identify new
potential major gift donors by reviewing and analyzing daily
- Inform administrators and fundraisers of important information
regarding major gift donors, i.e., birthdays, anniversaries,
special accomplishments, in connection with cultivations and
solicitations and support stewardship efforts as needed.
- Work with development officer(s) to assist with logistics for
receptions, dinners, community activities and small events to
support stewardship and cultivation of major gift donors.
- Utilize i-BIS and other University systems to update and
extract constituent information in accordance with i-BIS training
and policies and procedures.
- Responsible for tracking gifts to ensure they are entered and
reported in i-BIS accurately.
- Responsible for acknowledging gifts in a timely manner.
- Attend meetings and appropriate training sessions for Division
of Development and Alumni Relations.
- Answer phones and provide general office support including
scheduling, and processing of financial transactions such as
mileage and business reimbursements.
- Supports stewardship and cultivation outreach, mailings,
programs, and presentations.
This list of duties and responsibilities is not intended to be
all-inclusive and may be expanded to include other duties or
responsibilities as necessary.
Bachelor's degree with a minimum of three years of relevant
experience. Equivalent combination of education and experience may
be considered. Must be solution-oriented and able to work
independently to successfully complete projects on deadline.
Excellent command of the English language, both oral and written
with a high level of creativity, attention to detail and superior
customer service skills. Proficient in Microsoft Office
applications (i.e. Microsoft Word, Excel, and Outlook). Must have
initiative mixed with good, sound judgment, and a high level of
discretion to handle sensitive information. Must be able to handle
multiple projects simultaneously and work in a dynamic team
environment across multiple divisions.
The University of Miami offers competitive salaries and a
comprehensive benefits package including medical, dental, tuition
remission and more.
UHealth-University of Miami Health System, South Florida's only
university-based health system, provides leading-edge patient care
powered by the ground breaking research and medical education at
the Miller School of Medicine. As an academic medical center, we
are proud to serve South Florida, Latin America and the Caribbean.
Our physicians represent more than 100 specialties and
sub-specialties, and have more than one million patient encounters
each year. Our tradition of excellence has earned worldwide
recognition for outstanding teaching, research and patient care.
We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza
("the flu") season (September through April), the University Of
Miami Miller School Of Medicine requires all employees who provide
ongoing services to patients, work in a location (all Hospitals and
clinics) where patient care is provided, or work in patient care or
clinical care areas, to have an annual influenza vaccination.
Failure to meet this requirement will result in rescinding or
termination of employment.
The University of Miami is an Equal Opportunity Employer -
Females/Minorities/Protected Veterans/Individuals with Disabilities
are encouraged to apply. Applicants and employees are protected
from discrimination based on certain categories protected by
Federal law. Click here for additional information.
Keywords: N/A, Miami , Donor Relations Associate, Other , Miami, Florida
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