Client Service Coordinator
Company: Banfield
Location: West Palm Beach
Posted on: March 18, 2023
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Job Description:
* Live and exemplify the Five Principles of Mars, Inc. within
self and team.
* Activelyrecruitnew clientsby promoting hospital servicesand
routethe flow of clients and pets to ensure superior client care
and maximum productivity of the veterinary medical team.
* Maximize the number of pets seen by the hospital team through
through a productive and efficiently run hospital to support the
needs of our wellness plan clients.
* Provide professional, efficient and exceptional service at all
times. This includes encouraging hospital visits, welcoming clients
and pets, ensuring that they are comfortable in the hospital, and
educating them about their pet's health.
* Educate clients about Optimum Wellness Plans, preventative care,
pet health needs and hospital services Assist incoming clients by
completing the required documentation, entering all pet information
and history in the computer, utilizing proper collars and tags for
identification, and ensuring prompt service.
* Assist outgoing clients by providing all necessary instructions,
information and invoices, dispensing prescription items per the
veterinarian's instructions, selling retail products and scheduling
future appointments.
* Manage the finances by maintaining accurate balances and
utilizing proper opening and closing procedures.
* Conduct administrative functions as necessary.
* Other job duties as assigned.
Keywords: Banfield, Miami , Client Service Coordinator, Other , West Palm Beach, Florida
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