Service Advisor
Company: Mike Maroone Automotive
Location: West Palm Beach
Posted on: March 18, 2023
Job Description:
At Mike Maroone Automotive, you'll find a great place to work
that is centered on a culture of caring -- for our associates, our
customers and our community. We are looking for career-minded,
highly motivated individuals to join our team. We provide training,
a performance-based pay package, comprehensive benefits and the
opportunity to excel in a supportive environment. If this sounds
good to you, we have an opening for Service Advisor. The Service
Advisor is the primary point-of-contact for customers having their
vehicles serviced at the dealership. Your Day-to-Day
- Schedules service appointments by gathering as much information
on the needed repairs as possible.
- Greets customers on the Service Drive, performs a vehicle walk
around and properly documents customers concerns for the
technicians.
- Keeps customers informed on needed repairs, changes in cost
quotes and the time vehicles will be ready for pick up.
- Completes an active delivery at the time of customer pick-up,
reviews all work performed and reviews final bill.
- Maintains excellent customer service scores.
- Updates job knowledge by participating in educational
opportunities provided by the company/manufacturer. Should You
Apply? If you have the skills below, drop what you're doing right
now and apply! If you have some of the skills, we still want to
hear from you!
- At least one year of previous automotive service advisor
experience, GM experience preferred.
- Outstanding organization and follow-up skills.
- Desire to provide a high level of customer service.
- Excellent interpersonal and communication skills.
- Computer proficiency, DealerTrack and xTime experience a
plus.
- Must be goal-driven and have a strong desire to succeed.
- Must have a clean driving record with no more than two moving
violations within the past three years. What We Offer
- Three Medical Insurance Plans
- Two Dental Insurance Plans
- Vision Insurance
- Company-Paid Life Insurance
- Voluntary Life Insurance (Employee, Spouse, Children)
- Short- and Long-Term Disability
- 401k with Company Match
- Paid Vacation
- Paid Holidays
- Paid Sick
- Associate Discounts and more! Mike Maroone Automotive is an
Equal Opportunity Employer PI207153913
Keywords: Mike Maroone Automotive, Miami , Service Advisor, Other , West Palm Beach, Florida
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