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Service Advisor

Company: Mike Maroone Automotive
Location: West Palm Beach
Posted on: March 18, 2023

Job Description:

At Mike Maroone Automotive, you'll find a great place to work that is centered on a culture of caring -- for our associates, our customers and our community. We are looking for career-minded, highly motivated individuals to join our team. We provide training, a performance-based pay package, comprehensive benefits and the opportunity to excel in a supportive environment. If this sounds good to you, we have an opening for Service Advisor. The Service Advisor is the primary point-of-contact for customers having their vehicles serviced at the dealership. Your Day-to-Day

  • Schedules service appointments by gathering as much information on the needed repairs as possible.
  • Greets customers on the Service Drive, performs a vehicle walk around and properly documents customers concerns for the technicians.
  • Keeps customers informed on needed repairs, changes in cost quotes and the time vehicles will be ready for pick up.
  • Completes an active delivery at the time of customer pick-up, reviews all work performed and reviews final bill.
  • Maintains excellent customer service scores.
  • Updates job knowledge by participating in educational opportunities provided by the company/manufacturer. Should You Apply? If you have the skills below, drop what you're doing right now and apply! If you have some of the skills, we still want to hear from you!
    • At least one year of previous automotive service advisor experience, GM experience preferred.
    • Outstanding organization and follow-up skills.
    • Desire to provide a high level of customer service.
    • Excellent interpersonal and communication skills.
    • Computer proficiency, DealerTrack and xTime experience a plus.
    • Must be goal-driven and have a strong desire to succeed.
    • Must have a clean driving record with no more than two moving violations within the past three years. What We Offer
      • Three Medical Insurance Plans
      • Two Dental Insurance Plans
      • Vision Insurance
      • Company-Paid Life Insurance
      • Voluntary Life Insurance (Employee, Spouse, Children)
      • Short- and Long-Term Disability
      • 401k with Company Match
      • Paid Vacation
      • Paid Holidays
      • Paid Sick
      • Associate Discounts and more! Mike Maroone Automotive is an Equal Opportunity Employer PI207153913

Keywords: Mike Maroone Automotive, Miami , Service Advisor, Other , West Palm Beach, Florida

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