Central Support Operations Coordinator - National Remote
Company: UnitedHealth Group
Location: Miami
Posted on: March 19, 2023
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Job Description:
You'll enjoy the flexibility to telecommute from anywhere within
the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best.Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale.Join us to start Caring.
Connecting. Growing together.
The Central Support Operations Coordinator serves as the main point
of contact for healthcare providers and members that are receiving
post-acute services. In addition, the Central Support Operations
Coordinator role serves as administrative (non - clinical) support
for the remote clinical services team. This role is responsible for
providing direct support to the multi - disciplinary team to
anticipate and plan for continuum of care and discharge needs and
communication with providers and clients. The Central Support
Operations Coordinator is responsible for processing inbound and
outbound communication (i.e., telephonic, fax, electronic
notifications and letters), maintaining accuracy of database
documentation and the completeness of the medical record and
naviHealth database.
This position is full - time (40 hours / week), Monday - Friday.
Employees are required to work our normal business hours of 1:00 PM
- 9:30 PM CST (Central Standard Time zone) including the
flexibility to work occasional overtime and weekends based on
business need.
We offer 4+ weeks of training. The hours during training will be
8:00 AM - 4:30 PM / 5:00 PM CST (Central Standard Time zone) for
the 1st week only. Training will be conducted virtually from your
home.
All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
Primary Responsibilities:
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
Telecommuting Requirements:
Soft Skills:
Physical and Work Environment:
About naviHealth
naviHealth is improving the healthcare experience for seniors to
live more fulfilling lives. For nearly a decade, naviHealth has
been a trusted partner for the nation's top health plans, health
systems, and at - risk physician groups navigating the shift from
volume to value. Powered by a predictive technology and decision
support platform that provides clinicians and care teams with
evidence - based protocols, naviHealth's high - touch, proven care
model fully supports patients from pre - acute through to the home.
With naviHealth, patients can enjoy more days at home, and
healthcare providers and health plans can significantly reduce
costs specific to unnecessary care and readmissions. For more
information about naviHealth, visit .
Our Purpose
Improving the healthcare experience for seniors to live a more
fulfilling life
Our Values
Rooted in respect
Guided by purpose
Devoted to service
Energized by impact
The above statements are intended to describe the general nature
and level of work performed by colleagues assigned to this job. It
is not designed to contain or be interpreted as a comprehensive
list of all duties, responsibilities, and qualifications.
naviHealth reserves the right to amend and change responsibilities
to meet business and organizational needs as necessary.
naviHealth is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or any other protected
status under applicable laws and will not be discriminated against
on the basis of disability.
Careers with Optum. Our objective is to make health care simpler
and more effective for everyone. With our hands at work across all
aspects of health, you can play a role in creating a healthier
world, one insight, one connection and one person at a time. We
bring together some of the greatest minds and ideas to take health
care to its fullest potential, promoting health equity and
accessibility. Work with diverse, engaged and high-performing teams
to help solve important challenges.
California, Colorado, Connecticut, Nevada, Washington, New York, or
Rhode Island Residents Only: The salary range for California /
Colorado / Connecticut / Nevada / Washington / New York / Rhode
Island residents is $16.00 - $27.31. Pay is based on several
factors including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes .
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Keywords: UnitedHealth Group, Miami , Central Support Operations Coordinator - National Remote, Other , Miami, Florida
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