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House Attendant

Company: Hersha Hospitality Management
Location: Miami
Posted on: March 19, 2023

Job Description:

Opportunity: House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Potential Career Path
Housekeeping Supervisor/Guest Service Agent - Executive Housekeeper or Front Office Manager
Essential Job Functions



  • Greet and acknowledge guests in a courteous and friendly manner.


  • Inspect assigned areas and perform cleaning tasks accordingly.


  • Collect trash from the service landings and dispose of in outside trash dumpsters.


  • Vacuum and dust guest corridors.


  • Pick up bed and other linen from hotel floors and transport to laundry collection site.


  • Deliver clean linen to assigned sections.


  • Report maintenance issues.


  • Maintain cleanliness and organization of guest areas.


  • Respond to guest inquiries and assistance.


  • Work as a room attendant when staffing shortages occur or during peak periods.


  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.


  • Follow sustainability guidelines and practices related to HHM's EarthView program.


  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.


  • Ensure overall guest satisfaction.


  • Perform other duties as requested by management.


    Position Requirements


    • High School diploma preferred.


    • Previous housekeeping experience required or equivalent training preferred.


      Benefits and Perks


      • Competitive wages for full time and part time opportunities


      • Medical, Dental and Vision Health Insurance


      • Paid Time Off


      • 401k Company Match


      • Free Basic Life Insurance


      • Travel Discounts


      • Commuter Transit and Commuter Parking Benefits


      • Employee Assistance and Wellness Program


      • Educational/Professional Development


      • Referral Bonus Program


        Work Environment and Context


        • Work schedule varies and may include working on holidays, weekends and alternate shifts.


        • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.


        • Usage of cleaning chemicals.


          What We Believe
          People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
          ID: 2023-44767
          UltiPro Location Description: 11600 NW 41st St Miami Florida 33178 US
          External Company URL: www.hershahotels.com
          Telecommute: No

Keywords: Hersha Hospitality Management, Miami , House Attendant, Other , Miami, Florida

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