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Senior Expedition Leader

Company: Silversea Cruises
Location: Miami
Posted on: March 20, 2023

Job Description:

Position Overview / Main Objective(s): To act as brand representative while overseeing, developing and promoting quality, safety and high standards of Silversea's expedition operations fleet-wide. To monitor and enforce adherence to existing policies, protocols and SOPs. Provide guidance/ recommendations to the team, team leaders and Staff Development and Outreach Coordinator, should Company's standards not be met. Act as mentor for new and existing expedition leaders, enhancing their leadership skill and enabling overall professional development. Closely work with Recruitment and Training team on strategy and methods of developing future leadership for expedition vessels. Pro-actively work with heads of departments onboard Silversea vessels and shoreside on strengthening interdepartmental relations, mutual respect and collaboration. Be intimately familiar with Company's policies and standards and serve as a role model by adhering to and promoting those standards among the team. Role as Senior Expedition Leader:

  • Work onboard expedition vessels in Senior Expedition Leader role as assigned.
  • Take particularly active role on new / challenging itineraries, newly deployed vessels, and voyages where new procedures / implementations take place.
  • Provide mentorship and guidance to new Expedition Leaders prior to their assignment and when scheduled to work alongside them onboard the vessel.
  • Be intimately familiar with all Company policies, procedures, standards and the latest updates. Actively work with Expedition Leaders and teams onboard to ensure their understanding and adherence to those standards, policies and protocols.
  • Work closely with relevant office teams on establishing operational, compliancy, and training shortfalls, as well as methods to rectify those and improve on overall guest experience and delivery.
  • Act as a role model for Expedition Leaders and other expedition team members. Be actively involved in training, outreach, and developmental programs (e.g. leadership, management, inter-departmental relations) for expedition staff.
  • Provide support to Expedition Operations department with regards to (but not limited to) itinerary and shore program development and improvement.
  • Provide support to Expedition Staffing and Training teams with regards to (but not limited to) appraisals, mentoring, and training implementation and evaluation.
  • Contribute to ongoing review, implementation and evaluation (of staff) related to the Expedition Operations Manual (SOPs), Expedition Administration Manual, and other operational and training programs.
  • When onboard, actively work with Heads of Department in developing and maintaining healthy professional and working relations between departments. Suggest and organize meetings and activities set to promote healthy camaraderie and mutual support and respect. Education/Experience/Qualifications:
    • Minimum 5 Years expedition cruise industry background.
    • Experience working and leading in most of the destinations where the Company operates.
    • Proficient administrative skills.
    • Excellent interpersonal, collaboration and workplace diplomacy skills.
    • Excellent leadership skills.
    • Small boat driving license and proficiency.
    • Understanding of sea charts, weather patterns and local conditions of area of operation.
    • For operating in the Arctic and Antarctic regions, a good working knowledge of AECO and IAATO regulations and environmental policies.
    • Physically and medically fit.
    • Proactive approach to problem solving. Adaptable to change, quick-thinking, and able to make decisions under pressure whilst maintaining attention to detail.
    • Fluent English (verbal and written). English is the working and safety language on board Silversea vessels. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Year Round Contract Medical InsuranceProfessional and dynamic team Competitive salaryTravel and Career opportunitiesSingle accommodation onboardExcellent Friends & Family visit policy

Keywords: Silversea Cruises, Miami , Senior Expedition Leader, Other , Miami, Florida

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