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Professional Services Latam Lead

Company: Ingram Micro, Inc.
Location: Miami
Posted on: March 20, 2023

Job Description:

Description Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world's largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Ingram Micro has earned Great PlacetoWork Certification--- for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Position Summary:

  • Be the go to person at a regional level for the multiple SDO -s (Service Delivery Organizations), internal and external stakeholders.
  • On board new third party partners to complement our professional services catalogue across LATAM. Set up pricing, catalogue, SKUS, agreements, billing, SOW and all operational and administrative aspects.
  • Create programs to attach professional services to our current product offering.
  • Manage vendor relationships programs and make sure we comply with the requirements to offer services on their behalf.
  • Strong communication with the technical team to coordinate activities, initiatives and share best practices across the region
  • Provides support for internal processes, such as POs and billing processes.
  • Facilitates integration of business solutions to ensure that client needs are met.
  • Recommends technical, contractual, administrative, and financial policies, procedures and goals are met to ensure adherence to agreed-upon requirements.

    What you bring to the role:
    • Recognized subject matter expert with specialized knowledge in Professional Services.
    • Manages large projects or processes.
    • Limited oversight from manager.
    • Coaches, reviews and delegates work to lower level professionals. -
    • Influences others regarding policies, practices and procedures.
    • Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge.
    • May be the in-house expert on specific technologies or within the job function area. -
    • Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field.
    • Possess broad knowledge of professional field and other related functions.
    • Determines and develops approach to solve functional area related issues.
    • Possess the strongest of skills acquired through advanced training, study and experience. Four year college degree (or additional relevant experience in a related field). Minimum 8 years functional experience including a minimum of 5 years position specific experience.

      Salary Range: Ingram Micro has different annual base pay ranges for each work location and salary grade within the United States. This practice allows us to pay employees competitively and consistently in different geographic markets. Position Grade: 12 Primary Locations: FL Salary Range: -US Salary Guide (
      *This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.

      Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

      Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro's COVID-19 policy and process for verification of vaccination status prior to the start of employment.

      Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not - and will not - tolerate these actions.

      Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. Get updates about the latest job openings
      that match your skills.Accessibility for applicants with disabilitiesIngram Micro is an Equal Opportunity Employer and complies with all applicable laws. If any applicant is unable to fully access Ingram Micro's application system, please contact us and Ingram Micro will provide any possible reasonable accommodation. Applicants with disabilities may contact the Ingram Micro Career Center number at (800) 446-0075 for assistance accessing the application system.Ingram Micro does not work with unauthorized or unapproved employment agencies. Agencies that submit resumes to Ingram Micro, or any affiliate, do so with the understanding there will be no reimbursement for their efforts.

Keywords: Ingram Micro, Inc., Miami , Professional Services Latam Lead, Other , Miami, Florida

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