GUCCI Team Coordinator - Miami Design District
Company: Kering SA
Location: Miami
Posted on: March 20, 2023
Job Description:
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MIAMI time type Full time posted on Posted Yesterday job
requisition id R106311 SummaryIf you are a Dream-maker, this is the
place for you. Together, we'll create the real fabric of Gucci. A
community of people united by the same passion: breaking new ground
in the fashion world and beyond.Job DescriptionRole MissionAs a
Gucci Team Coordinator, you will be responsible for providing
overall store support to the front and back of house team with
various sales support, POS, inventory tasks, stock processing and
administrative functions.You will serve as a "Gucci Ambassador" by
promoting the Gucci Values and Amplifiers. Passion for the brand is
conveyed through creating a branded, luxury client experience. This
person must possess a positive attitude, excellent communication
skills and a passion for the brand.Key AccountabilitiesSales
Support
- Serve as a Gucci Ambassador by displaying a welcoming and
friendly attitude to all clients entering the store and direct them
to an available Client Advisor or Lead Client Advisor;
- Support the team in the selling process, ensuring the highest
level of client experience;
- Assist Client Advisors in preparing for VIG client
appointments, preparing consignments, and closing
transactions;
- Providing dressing room support to Client Advisor and
Client;
- Answer, direct and transfer calls with exceptional level of
professionalism;
- Understand a customer's needs and orienting them into the
departments;
- Interacting with customers to ensure client satisfaction.POS
- Packing and providing support during payment process;
- Facilitate store transfer requests, charge sends, and product
inquiries;
- Accurately capture client data required to close transactions
per company expectations and following up on any missing and
relevant information;
- Packing and providing support during payment.Inventory
- Assisting the sales staff in pulling different styles and sizes
from stock;
- Assist in store cycle counts, scheduled inventories, and
reconciliation with support and direction from the Store
Director/Team Manager - Operations.General
- Escalate all return and exchange paperwork to management on
duty for receipt signatures to be captured with daily closing flash
paperwork;
- Knowledgeable of all Gucci products and company policies,
specifically on credit, sales, and customer service.Key
Requirements
- At least 2 years of experience in luxury retail, hospitality,
or customer service;
- Experience with operating POS system, a plus;
- Excellent interpersonal and communication skills;
- Strong understanding of customer service needs and
priorities;
- Strong attention to detail and ability to multitask;
- Familiar in Microsoft Word and Outlook;
- Flexibility to work a retail schedule, which will include
evenings, weekends, and holidays.Key Pillars for Ways of Working
- Execute the mission of the role with a Radically Client-Centric
mindset;
- Approach activities and relationships with a methodology that
promotes Flat, Connected and Fast ways of collaborative
working;
- Be Relentlessly Creative and approach challenges with an
innovative mindset;
- Demonstrate that Everyone is an Owner through thoughts,
actions, and behaviors.Key Behaviors to Amplify What We DoExplore
-Considerate Thinker -
- Sees the big picture and understands how own actions and
decisions impact others and the organization as a wholeSolutions
Developer
- Actively scans the environment for new approaches, blending
different ideas to come with creative yet effective solutions -
-Deliver -Accountable Achiever -
- Actively gets things done, raising the bar for performance, and
taking accountability for own actions -Agile Advocate -
- Driven by the sense of urgency, promotes change and takes smart
risks in pursuit of goals -Connect -Connection Builder -
- Builds trust-based relationships across boundaries and
encourages collaboration -
- Adapts own style to communicate impactfully -People Enabler -
- Empowers others by providing autonomy and encouraging
self-expression, valuing, and amplifying each person's uniqueness
-Build -Continuous Learner -
- Is self-aware, curious to learn and seeks feedback from others
to continuously grow, always putting improvement over comfort
-Talent Builder -
- Provides constructive and on-going feedback, coaches and helps
others to achieve their full potential -Work Authorization
- Qualified candidates must have the proper work authorization to
work in the United StatesEOE M/D/F/VJob TypeRegularStart
Date2023-04-09ScheduleFull timeOrganizationGucci America Inc. About
Us Kering is a global Luxury group which manages the development of
a series of renowned Houses in fashion, leather goods, jewelry and
watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga,
Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, as
well as Kering Eyewear. In 2021, Kering had 42,000 employees and
restated revenue of ---17.6 billion. Kering is a major player in
the luxury sector. By placing creativity at the heart of its
strategy, Kering empowers its people to lead the way in terms of
creative expression while crafting tomorrow's Luxury in a
sustainable and responsible way. We capture these beliefs in our
signature: "Empowering Imagination." A shared culture and
determination unite our Houses. Together, we are building a unique,
passionate and responsible Luxury group, working to push boundaries
in a positive way. Join us to shape the Luxury of tomorrow with
us.
Keywords: Kering SA, Miami , GUCCI Team Coordinator - Miami Design District, Other , Miami, Florida
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