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Front Desk - Westchester

Company: VivaMas Medical Centers
Location: Miami
Posted on: May 26, 2023

Job Description:

At Viva Mas Medical Centers, we are guided by the saying "The Hands that Care for You." - We are growing and are looking for great people to join our mission! En los Centros M--dicos Viva M--s, nos guiamos por el lema "Las manos que te cuidan". -Estamos creciendo y buscamos personas buena para unirse a nuestra mission! -
We currently have an opportunity for a Front Desk Clerk for our Westchester location. Primary Responsibilities:

  • Greets patients when they come in.
  • Provides patients with guidance regarding their clinical Appointment (place & time)
  • Reviews the medical insurance to check eligibility status.
  • Requests further documentation if needed (Id's)
  • Creates an encounter through the Check-in process.
  • Completes necessary documentation and paperwork for patients. This includes but is not limited to forms, authorization, and releases.
  • Receives telephone calls and routes and resolves them accordingly.
  • Schedules and re-schedules Appointments.
  • Calls patients to confirm Appointments and verify transportation need.
  • Revise Appointment list and accommodate it as needed.
  • In charge of system alerts.
  • Update patient information.
  • Print future Appointment list to provide to patient.
  • Work on reports such as Inactive report, Disenrollment report, Post ER report, and hospital discharge report.
  • Create same day Appointment and transportation.
  • Create system alerts for patients as needed.
  • Participates in trainings, meetings, educational programs.
  • Perform other duties as needed/assigned. Experience/Qualifications:
    • Excellent Customer Service Skills.
    • Great Phone Etiquette.
    • Bilingual, English and Spanish Schedule: Monday to Friday; 8-hour shift; flexible schedule Work Location: Viva Mas Westchester Benefits: Medical, Dental, Vision, Personal Time Off, Paid Holidays Viva Mas Medical Centers is an equal opportunity employer, embracing inclusiveness for all people in our workplace and in the communities we serve.

Keywords: VivaMas Medical Centers, Miami , Front Desk - Westchester, Other , Miami, Florida

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