Floor Attendant - American Airlines Flagship Lounge
Company: HMSHost International
Location: Miami
Posted on: May 28, 2023
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Job Description:
Floor Attendant - American Airlines FlagshipLounge ** Floor
Attendant - American Airlines Flagship Lounge****Summary**The
Flagship Floor Attendant is responsible for cleaning and
maintaining the dining and/or buffet area within the lounge and
serving guests food items, following all established service and
guest experience standards.**Essential Functions*** Ensures all
food and beverages are arranged to established service standards*
Sets up, stocks, cleans and maintains food and beverage offerings*
Maintains all coffee and beverage services* Maintains standards of
service and guest experience* Serves and responds to the food and
beverage needs of guests* Uses tray for all guest service*
Maintains in-depth knowledge of products on hand* Clears, cleans
and sanitizes tables, seats, dining area and buffet area* Maintains
food temperature* Provides comprehensive floor presence*
Occasionally assists with basic food preparation (e.g. warming up
soup, operating panini press)* Follows all established rules and
sequence of service and dining etiquette standards* Ensures a
positive guest experience for all customers and resolves customer
complaints in a manner consistent with policy, and with customer
satisfaction in mind**Minimum Qualifications, Knowledge, Skills,
and Work Environment*** Requires at least 4 years of closely
related work experiencing, including experience servicing customers
in a premium airport lounge or closely related food and beverage
establishment* Requires ability to demonstrate tact and discretion
in interactions with premium clientele* Requires ability to
maintain a presentable and polished appearance in keeping with
service standards for premium clientele* Requires ability to work
long hours, while standing. * Possess strong sanitation habits.*
Requires ability to provide strong customer service* Ability to
multi-task and ability to interact with customers and coworkers in
a friendly, enthusiastic and outgoing manner Equal Opportunity
Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free
Workplace (DFW)At HMSHost, we know our success is based on
**earning the trust and loyalty of our people**. We commit to
providing a work experience that **earns your loyalty**, provides a
place where you **feel like you belong**, work you can be **proud**
of, a place to **have fun, earn money**, and have the **opportunity
for advancement**. We support this with competitive wages, robust
benefits and recognition for a job well done.**Apply for Floor
Attendant - American Airlines Flagship Lounge**You are about to
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Keywords: HMSHost International, Miami , Floor Attendant - American Airlines Flagship Lounge, Other , Miami, Florida
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