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Workforce Planning Associate

Company: Visa, Inc.
Location: Miami
Posted on: May 28, 2023

Job Description:

Monitors service levels, abandon rates and aux utilization for multiple lines of businesses and sites. Engages managers in real time actions needed to meet performance objectives. Adjusts agent skills as needed to manage service levels in a multi-ski Workforce, Associate, Planning Analyst, Production Manager, Planning, Monitoring, Business Services

Keywords: Visa, Inc., Miami , Workforce Planning Associate, Other , Miami, Florida

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