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UI/UX Designer

Company: Norwegian Cruise Lines
Location: Miami
Posted on: November 19, 2023

Job Description:


BASIC PURPOSE: Responsible of designing the best possible user experience, satisfaction, and conversion across RSSC's website and mobile application. Partner with cross-functional teams at RSSC and external partners to design, build, launch, and market new site enhancements, booking capabilities and booked guest experience options. POSITION RESPONSIBILITIES:

  • Work closely with product managers and developers to create and update production-quality designs for
  • Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes.
  • Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements.
  • Translate abstract concepts into simple and elegant user interfaces.
  • Present design work to the user experience team and product team for review and feedback.
  • Preform on multiple design explorations to arrive at a simple but robust solution accounting for complex requirements.
  • Manage ambiguity, work independently and collaboratively within a team, and switch rapidly between different projects in an agile environment.
  • Collect and assess competitive Insights (merchandizing, optimizations, new site/booking/ecommerce features).
  • Partner with e-Commerce team in solving pain points for users.
  • Work closely with Testing, Analytics, Search, Redesign agency, and broader marketing team to ensure consistency and max performance.
  • Focus on conversion, usability, overall experience across all RSSC owned digital platforms.
  • Partner with Legal, Privacy, and Compliance teams to ensure the products we deliver are within regulatory boundaries.
  • Proactively seek out content creation opportunities that would enhance all RSSC digital channels.
  • Perform other job-related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's Degree in Digital/Online Marketing, eCommerce, UX, Digital Merchandising or related field of study; or any equivalent combination of relevant education, experience, and training. EXPERIENCE: 3-5 years of experience in an eCommerce environment with a minimum of 2 years of years of design experience. Experience with agile methodology. Experience in leading initiatives to success through collaborating with cross-functional teams and influencing others without direct authority. KNOWLEDGE & SKILLS: Must have a portfolio of work demonstrating expertise and skill in creating user-centric digital experiences for web and mobile business applications. Must be skilled in InVision, XD, Sketch or other prototyping and mockup tools. Strongly skilled with Photoshop/Illustrator and/or similar art tools. Strong knowledge of online marketing fundamentals and user experience best practices. Solid decision-making skills sufficient to evaluate and decide on site content placement and product merchandising opportunities. Experience with website redesign projects and/or leading site optimization activities. Deep understanding of e-Commerce analytics, KPI creation and measurement, testing tools and landing page optimization. Strong understanding of web design principles and usability practices, and experience with application of such knowledge. Strong verbal and written communication skills Interpersonal and business skills to interact with all levels of team members effectively. Highly detailed oriented with organizational and time management skills to manage multiple projects simultaneously and to shift priorities according to business needs. Ability to work effectively in a team environment. Ability to persuade and convince others. Ability to handle multiple assignments with tight deadlines and with little margin of error. Proactively manage your own work queue, time, and expectations, meet deadlines and communicate needs and trade-offs if your schedule is in jeopardy. Understand target user through user research and drive toward more collecting more data when needed. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

    Norwegian Cruise Line Holdings Ltd. and its subsidiaries are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law. EEO is the law - EEO is the law GINA Supplement Applicants have rights under Federal Employment Laws. FMLA - EPPA - Job Safety and Health: It's the Law

Keywords: Norwegian Cruise Lines, Miami , UI/UX Designer, Other , Miami, Florida

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