Bar Server (Royal Caribbean Cruises, Ltd.)
Location: Miami
Posted on: September 30, 2024
|
|
Job Description:
Royal Caribbean Cruises Ltd. is now searching for Bar Server.
Bar Servers suggest, serve and sell beverages to guests seated at
tables or standing in bars, cocktail lounges and during special
events throughout the vessel. Responsibilities include interacting
with guests or fellow shipboard employees and/or being in the
presence of guest contact and crew areas, greeting and conversing
with guests to answer questions, provide information, and promote
drink specials and/or up-sell to premium brands. Bar Servers also
suggest alternative drinks if drink request is not available in
current inventory. They provide excellent customer service and
ensure all guests safety comes first when serving alcoholic
beverages. Bar Servers follow cleaning standards such as USPH and
HACCP guidelines, ServeSafe, environmental, and workplace safety
policies and procedures.
Essential Duties and Responsibilities:
* Reports to assigned workstation assignment on time and properly
groomed and dressed.
* Confirms venue ambiance (lighting, temperature, music)
* Greets and converses with guests to answer questions, provide
information, promote drink specials and/or up-sell to premium
brands. Suggests alternative drinks if drink request is not
available in current inventory.
* Is aware of food allergies and is able to recommend alternatives
4. when needed.
* Takes all beverage orders and relays it to Bartender. Asks for
appropriate identification to determine minimum drinking age.
* Actively follows ServSafe responsible service of alcoholic
beverages.
* Collects order from Bartender and reviews to ensure drink order
is correct and is served in appropriate glass and adds appropriate
garnish. Discusses discrepancies with Bartender to complete the
order. Places glasses on tray, and serves to guests with cocktail
napkins.
* Accurately computes bill and presents for payment. Collects
charge card for drinks served and inputs accurate data in the
point-of-sale system. Calculates tips, discounts, percentages and
refunds as needed. Presents statement to guest for signature and
collects payment.
* Takes orders for and serves light meals and hors d'oeuvres.
* Ensures stations and/or tables are clean, orderly and properly
set with matches, clean ashtrays and beverage menus, etc. Removes
empty or dirty glasses and bottles and returns them to the bar or
galley.
* Works independently and without immediate supervision. Promotes
teamwork and provides on-the-job training to Bar Utility personnel
to strengthen their current performance.
* May perform Bar Server duties during special events and parties
not located in the bars or lounges. May work in outside weather
conditions and is occasionally exposed to wet and/or humid
conditions.
* Provides assistance for the set up, service and break down for
private functions and weddings.
* At the beginning and ending of each shift, completes side duties
that include preparing the areas for service and ensuring proper
closing procedures.
* Assists in the restocking of the bar locations and provision
areas.
* Attends additional trainings for specialty locations such as Ben
& Jerry, Café Latte-tudes, Boleros and works the area per the
schedule.
* Attends meetings, training activities, courses and all other
work-related activities as required.
* Performs related duties as required. Shipboard employees will be
required to perform any other job-related duties assigned by their
supervisor or management.
Keywords: , Miami , Bar Server (Royal Caribbean Cruises, Ltd.), Other , Miami, Florida
Click
here to apply!
|