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Security Officer

Company: Loews Miami Beach Hotel
Location: Miami
Posted on: July 13, 2018

Job Description:

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.Responsible for patrolling and monitoring hotel facility to ensure the safety and security of guests and employees and the protection of hotel property and assets. Reports suspicious / unsafe activities or conditions to Security management to obtain direction and assistance. Job Specific

  • Performs Security Office, Employee Entrance and Patrol operations as outlined in the Standards of Performance Manual for Security Officers
  • Thoroughly understands all Hotel Emergency Response Procedures and is able to respond appropriately to all situations
  • Monitors/controls access to all facility employee entrances, ensures that only authorized individuals enter
  • Maintains a visitor sign-in/out log and issues temporary passes to visitors/vendors
  • Inspects all packages entering and exiting through facility employee entrances, denies access to or removal of unauthorized materials
  • Verifies that all materials leaving facility are accompanies by a completed, signed package removal pass, confiscates and turns over to management, all materials not properly authorized
  • Maintains signature lists of Management personnel authorized to sign package removal passes
  • Patrols front of house, back of house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to Security Supervisor for direction and resolution
  • Prepares necessary maintenance requests for safety related maintenance requirements identified
  • Monitors CCTV cameras, radio communications, and Fire Control Computers
  • Documents all security related issues and assistance provided in appropriate Security reports
  • Logs, stores, and returns lost and found items in accordance with hotel policies
  • Enforces hotel rules/regulations in accordance with Employee Manual and hotel policy
  • Monitors and ensures compliance to hotel key control policies by all employees
  • Interacts with guests in a courteous and professional manner
  • Responds to all guest and employee incidents, gathers information, secures area if necessary to preserve evidence
  • Completes all daily reports in accordance with the Safety Security Manual
  • May operate departmental vehicles to include electric personnel transport vehicles, pick up trucks, bicycles
  • May assist in the collection/distribution of employee uniforms
  • May assist in the distribution of employee paychecks
  • May assist in obtaining materials from Storeroom areas during non-operating hours.
  • Documents all after hour storeroom entries, reason for entry, ensures proper requisition obtained for all items removed
  • Assists other hotel employees in applying Bloodborne Pathogen Exposure Control policies
  • Answers department phone lines in prompt and courteous manner in accordance with all Loews hotels standards
  • Other duties as assigned General
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow employees
    • Executes emergency procedures in accordance with hotel standards
    • Complies with required safety regulations and procedures
    • Attends appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area Qualifications
      • Excellent communication and guest service skills
      • Minimum two years previous Security department experience preferred at a similar quality property
      • CPR certified
      • Knowledge of hotel operations
      • Able to work a flexible schedule, including weekends and holidays

        Keywords: Loews Miami Beach Hotel, Miami, Security Officer, Other, Miami, Florida

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