MiamiRecruiter
the smart solution for Miami jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Weston
Posted on: May 19, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Bilingual Customer Retention Experts. Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Miami , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Weston, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lot Associate
Description: Job Description br Lot Associates assist customers with the loading of their vehicles
Company: Home Depot
Location: Boynton Beach
Posted on: 05/27/2019

Customer Support Representative
Description: Mommy Jobs Online is recruiting for Customer Support Representatives to work remotely. As a member of our Trade Compliance Customer Support team you will be working in a dynamic environment providing (more...)
Company: Mommy Jobs Online
Location: Boynton Beach
Posted on: 05/27/2019

Leads Generation
Description: Haiti-Now is dedicated to empowering Haitian girls living in domestic servitude to overcome poverty and exploitation to achieve economic security. Role brief: This role supports the fundraising team with (more...)
Company: Haiti-Now (Ayiti Now Corp)
Location: Fort Lauderdale
Posted on: 05/27/2019


Benefits Specialists Telecommute
Description: Do you enjoy helping others Growing 27-year-old National Discount Health Care company in the US is seeking bright, motivated people
Company: Ameriplan
Location: Fort Lauderdale
Posted on: 05/27/2019

Estimator
Description: LTG Sports Turf One is hiring Estimators in Boynton Beach, Florida.Benefits: Medical, Life Insurance, 401k, DentalType: Full-Time LTG Sports Turf One is looking for a qualified
Company: LTG Sports Turf One
Location: Boynton Beach
Posted on: 05/27/2019

Work From Home - Online Teaching Opportunity
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Boynton Beach
Posted on: 05/27/2019

Freelance Job Promoter
Description: Mommy Jobs Online is now recruitingpart-timeand full-time Freelance Job Promoters to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs (more...)
Company: Mommy Jobs Online
Location: Hollywood
Posted on: 05/27/2019

Bedroom Community of Daytona Beach, Florida- Physicians Only Apply (Jupiter)
Description: Dermatology opening in , Florida. This and other physician jobs brought to you by DocCafe.comFilled with family-style recreation, attractions and entertainment, the area offers 23 miles of beaches and (more...)
Company: National Health Partners
Location: Jupiter
Posted on: 05/27/2019

Veterinarian
Description: We are seeking a Part-Time or Full Time Board Certified Veterinary Cardiologist or soon to be Board-Certified . North American Veterinary Heart Center NAVHC the World s Most Advanced Veterinary Cardiology (more...)
Company: North American Veterinary Heart Center
Location: Jupiter
Posted on: 05/27/2019

Interventional Radiology/ Imaging RN - Varied, PRN
Description: ul li The RN applies nursing process and theories, as well as principles of psycho-social and physical sciences, in assessing, planning, diagnosing, implementing, evaluating, and modifying patient (more...)
Company: Jupiter Medical
Location: Jupiter
Posted on: 05/27/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Miami RSS job feeds