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Rental Coordinator - Land Rover North Dade/Jaguar

Company: Warren Henry Automotive Group
Location: Miami
Posted on: July 15, 2019

Job Description:


Job ID 2019-1502
Dealership Land Rover/Jaguar
Category Customer Service/Support
Salary DOE
Type Full-Time


Position Overview

Receive orders, generally in person, for rentals or loaner vehicles. May describe available options, compute costs, and accept payment. This will be a part-time or full-time position.

Responsibilities

  • Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
  • Compute charges for rentals or services and receive payments.
  • Answer telephones to provide information and receives orders.
  • Provide information about rental items, such as availability, operation or description.
  • Rent vehicles, arrange for provision of services to customers and accept returns.
  • Inspect and adjust rental items to meet needs of customer.
  • Explain rental fees, policies and procedures.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Keep detailed records of transactions and customer information.
  • Reserve items for requested times and keep records of vehicles rented.
  • Recommend and provide advice on a wide variety of products and services.
  • Receive orders for services, such as rentals, repairs.
  • Prepare merchandise for display for rental.
  • Advise customers on use and care of vehicles.
  • Receive, examine and assess damage on vehicle to be altered, cleaned, stored, or repaired.

    Qualifications

    • Communication, Oral - Ability to communicate effectively with others using the spoken word.
    • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
    • Enthusiastic - Ability to bring energy to the performance of a task.
    • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
    • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
    • Reliability - The trait of being dependable and trustworthy.
    • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

      SKILLS & ABILITIES:

      Education:

      High School Graduate or General Education Degree (GED): Required

      Language:

      Fluent in English/Spanish required.

      Experience:

      1+ years of experience in Customer Service

      Computer Skills:

      Intermediate proficiency in Microsoft Office Suite and office equipment such as fax, phone, scanner and calculator. PI111747480

Keywords: Warren Henry Automotive Group, Miami , Rental Coordinator - Land Rover North Dade/Jaguar, Other , Miami, Florida

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